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Posted by Rick Merrill on October 18, 2006, 8:27 am
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hdtv? wrote:
> I had a telephone # I used for a small business that had be promoted via
> many snail mailings.
> The telephone# was originally with the local telco for ~ 4 years. Thereafter
> the telephone # was transferred to the first VOiP provider.
> At the end of a year with the first VOiP provider a second VOiP provider was
> contracted based on transferring the telephone #.
> 6 months later the telephone # has not transferred, the current provider
> apparently cannot manage the process.
>
> The telephone # now produces a "not in service" answer. A reverse lookup of
> the telephone number indicates it resides with the Telco and is available.
> A call to the Telco produces no results.
>
> Who owns the telephone #? As the customer service reps (when I can actually
> contact them and speak to them ...) have been of no assistance,
> besides the management of the various companies who could assist in the
> transfer of this telephone #.
>
> Before I receive the expected response - I have always dealt in a respectful
> and professional manner with the customer service reps - but I always
> indicate I need a workable solution to the problem.
>
>
The number is 'managed' by the local telco. You'll have to go (back) to
them to get reactivated. After some time I suppose they'll give it to
someone else. This happened to me - long story.
The telcos must have agreements in place with the local / current
provider to "port" any given number - another long story.
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