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Subject Author Date
to all karsan2007@gmail.com 01-28-2007
---> Re: to all karsan2007@gmai ..01-30-2007
`--> Re: to all karsan2007@gmai ..01-30-2007
Posted by karsan2007@gmail.com on January 28, 2007, 6:52 pm
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I have Charter Commucations as my internet service provider and cable
televison provider they made a big damn mistake. I said that I want
to upgrade my internet and just delete My starz movie tier and intead
they disconnected my serivce I called them back and told them I did
not downgrade my service I upgraded to their promotionl package. And
still they did not get clue so I called a third and finally they got
it right.


Posted by Bill M. on January 28, 2007, 8:08 pm
On 28 Jan 2007 15:52:55 -0800, "karsan2007@gmail.com"

>I have Charter Commucations as my internet service provider and cable
>televison provider they made a big damn mistake. I said that I want
>to upgrade my internet and just delete My starz movie tier and intead
>they disconnected my serivce I called them back and told them I did
>not downgrade my service I upgraded to their promotionl package. And
>still they did not get clue so I called a third and finally they got
>it right.

I think I can see why they might have gotten it wrong initially.

--
Bill

Posted by Agent_C on January 28, 2007, 11:23 pm
On 28 Jan 2007 15:52:55 -0800, "karsan2007@gmail.com"

>I have Charter Commucations as my internet service provider and cable
>televison provider they made a big damn mistake. I said that I want
>to upgrade my internet and just delete My starz movie tier and intead
>they disconnected my serivce I called them back and told them I did
>not downgrade my service I upgraded to their promotionl package. And
>still they did not get clue so I called a third and finally they got
>it right.

I'm sure it has nothing to do with your excellent communications
skills.

A_C


Posted by riggor on January 29, 2007, 5:33 am

>I have Charter Commucations as my internet service provider and cable
> televison provider they made a big damn mistake. I said that I want
> to upgrade my internet and just delete My starz movie tier and intead
> they disconnected my serivce I called them back and told them I did
> not downgrade my service I upgraded to their promotionl package. And
> still they did not get clue so I called a third and finally they got
> it right.
>

...and?



Posted by karsan2007@gmail.com on January 30, 2007, 12:31 am
>
>
> >I have Charter Commucations as my internet service provider and cable
> > televison provider they made a big damn mistake. I said that I want
> > to upgrade my internet and just delete My starz movie tier and intead
> > they disconnected my serivce I called them back and told them I did
> > not downgrade my service I upgraded to their promotionl package. And
> > still they did not get clue so I called a third and finally they got
> > it right.
>
> ...and?

Charter does not stand by their product. When they told me a
promotion for 39.99 for 6 months then I should have gotten that not
given the run around They were going to install a new service while I
have exsisting service and charge for installation I called them and
told them fix it one woman got it right finally she then told me to
unplug the cable box and the completed the process.



other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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