surboard sb5101 log

surboard sb5101 log

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Subject Author Date
surboard sb5101 log hilehaus 12-24-2005
Posted by on December 24, 2005, 10:35 am
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Can anyone tell me what these log entries mean? I've had 7 comcast
techs out to fix my up and down issues. None of the techs know what
the entries mean. Phone support from comcast said the entries are from
Motorola talk to them. Motorola said the entries in the log come from
Comcast.

All I know is that T3 timeout can't be good!

Please Help....

2005-12-24 08:52:40 3-Critical R005.0 Started Unicast Maintenance
Ranging - No Response received - T3 time-out
1970-01-01 00:01:36 4-Error D004.3 ToD request sent- No Response
received
1970-01-01 00:01:30 3-Critical D002.0 DHCP FAILED - Request sent, No
response
1970-01-01 00:01:15 3-Critical D001.0 DHCP FAILED - Discover sent, no
offer received
1970-01-01 00:00:06 3-Critical R002.0 No Ranging Response received - T3
time-out
2005-12-23 07:56:11 3-Critical R005.0 Started Unicast Maintenance
Ranging - No Response received - T3 time-out
2005-12-22 18:04:06 3-Critical I002.0 REG RSP not received
2005-12-22 13:49:38 3-Critical R005.0 Started Unicast Maintenance
Ranging -


Posted by BigJim on December 27, 2005, 2:04 pm
well the big question is do you own your modem?
If you own your modem and have problems comcast will give you the run a
round.
If it is not a problem with the modem it is a connection issue.
Could be an over populated node or a bad line.
It could just be a really bad hop.
click on this for a signal report http://192.168.100.1/

> Can anyone tell me what these log entries mean? I've had 7 comcast
> techs out to fix my up and down issues. None of the techs know what
> the entries mean. Phone support from comcast said the entries are from
> Motorola talk to them. Motorola said the entries in the log come from
> Comcast.
>
> All I know is that T3 timeout can't be good!
>
> Please Help....
>
> 2005-12-24 08:52:40 3-Critical R005.0 Started Unicast Maintenance
> Ranging - No Response received - T3 time-out
> 1970-01-01 00:01:36 4-Error D004.3 ToD request sent- No Response
> received
> 1970-01-01 00:01:30 3-Critical D002.0 DHCP FAILED - Request sent, No
> response
> 1970-01-01 00:01:15 3-Critical D001.0 DHCP FAILED - Discover sent, no
> offer received
> 1970-01-01 00:00:06 3-Critical R002.0 No Ranging Response received - T3
> time-out
> 2005-12-23 07:56:11 3-Critical R005.0 Started Unicast Maintenance
> Ranging - No Response received - T3 time-out
> 2005-12-22 18:04:06 3-Critical I002.0 REG RSP not received
> 2005-12-22 13:49:38 3-Critical R005.0 Started Unicast Maintenance
> Ranging -
>



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