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Posted by Bob on September 4, 2006, 9:01 pm
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> How do you add a new agent on a opt 11c. What are the complete steps?
>
Depends on what you mean by agent..... ACD agent(does the phone already
exist, and do you have available agents according to your licensed limits?),
voice mail agent (what kind of mail), Symposium agent, agent - as in agent
id, or are you calling plain old telephones agents?
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