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Posted by Ed Wurster on February 24, 2005, 4:07 pm
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Ed Wurster wrote:
> SMC8013wg gateway is not playing nice as of 2.22.2005. This is on
> comcast business service.
>
> Status page in gateway shows the correct IP, DNS, etc. I connected two
> different PCs to the SMC, and cannot trace or ping anything on the
> WAN side. Tried IP's and TLD's.
>
> Tried all of the usual procedures, except reset. All status lights are
> green. Even tried 90 minutes of free comcast support! I ran out of
> time and couldn't go further. They are sending a tech later today.
>
> This is in Phila. Has anyone run into comcast DNS issues last couple
> of days? Their tech support mentioned this at the beginning of the
> call, but wouldn't be specific.
>
> Ed
It was the modem. Expensive business service grinds to a halt, but is
resurrected in only 48 hours. It really helps when the tech has a
replacement modem. First tech had a lot of filters, but no commercial
modems. Initial tech support call was pointless. YMMV.
Ed
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