modem not talking to ethernet port

modem not talking to ethernet port

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Subject Author Date
modem not talking to ethernet port elfkar2001 04-13-2005
Posted by on April 13, 2005, 8:20 am
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how do i fix my modem to get it to communicate with my ethernet port?
it was running fine yesterday, but today will not talk to ether net. I
have to run it on usb port, and irts fine. also will it be ok on usb?
it is a cable modem. i just did a speed tesyt and it is dl at good
speeds, but prefer ethernet.. could it be my cat cable went out or is
that possible?

pleae help.... thanks



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Posted by Bit Twister on April 13, 2005, 12:53 pm
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On 13 Apr 2005 08:20:42 -0700, elfkar2001@yahoo.com wrote:
> how do i fix my modem to get it to communicate with my ethernet port?

click up a CMD termainal,
ipconfig /release /all
Remove power from cable modem for 15 seconds by your clock.
remove your ethernet and usb cable from modem.
Power up cable modem, wait for leds to return to normal.
Plug in ethernet cable.

ipconfig /renew

try doing a
ping http://192.168.100.1

That is a web page server in Motorola SB4xx or SB5xx cable modem.
if works, you can talk at the cable modem on ethernet.


Posted by Jen on April 14, 2005, 12:32 am
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Bit Twister Wrote:

> On 13 Apr 2005 08:20:42 -0700, elfkar2001@yahoo.com wrote:-
> how do i fix my modem to get it to communicate with my ethernet

> port?-
>
> click up a CMD termainal,
> ipconfig /release /all
> Remove power from cable modem for 15 seconds by your clock.
> remove your ethernet and usb cable from modem.
> Power up cable modem, wait for leds to return to normal.
> Plug in ethernet cable.
>
> ipconfig /renew
>
> try doing a
> ping http://192.168.100.1
>
> That is a web page server in Motorola SB4xx or SB5xx cable modem.
> if works, you can talk at the cable modem on ethernet.

I'm having what I think is the same problem. I've repeatedly done all

of the renew, ping, and power off/on routines that you mentioned and

many more. I'm now to the point where I can get a connection, but it

doesn't last for long, and will "flicker" off and on. The LAN status

still shows "Connected," but I can't always pull up a web page. I've

tried multiple ethernet ports (one attached to the motherboard and one

on a PCI card), multiple ethernet cables, multiple modems, and

with/without a router. I do not have the Windows firewall turned on,

but have tried both with/without my Norton firewall. Since the problem

continues regardless of the hardware, I'm convinced that it has

something to do with software/settings on my computer, but I have no

idea where to start. I thought it might be the firewall settings, but

it continues even when that is turned off. Actually, if I remember

correctly, I get a different message when the router is taken out of

the mix - it says that there is "Limited or no connectivity" and it

cannot find my IP address. I went to the web page that you mentioned

and found the following log entries - do these give any indication of

what might be going on? (My current hardware is a Motorola SB5100

cable modem and a Linksys BEFSX41 broadband firewall router.)

2005-04-13 19:13:32 5-Warning 0x03F000DE Map Reject - Downstream

Traffic Flow Not Mapped to BPI+ SAID (EC=8)
1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical

field invalid in response.
2005-04-13 18:04:25 5-Warning 0x03F000DE Map Reject - Downstream

Traffic Flow Not Mapped to BPI+ SAID (EC=8)
1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical

field invalid in response.
1970-01-01 00:00:30 3-Critical 0x04E33948 No Ranging Response received

- T3 time-out
1970-01-01 00:00:19 3-Critical 0x04E339AC Init RANGING Critical Ranging

Request Retries exhausted
1970-01-01 00:00:19 3-Critical 0x04E33948 No Ranging Response received

- T3 time-out
1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical

field invalid in response.
1970-01-01 00:00:10 3-Critical 0x040D9964 DHCP FAILED - Discover sent,

no offer received
1970-01-01 00:00:10 3-Critical 0x040D9A2C DHCP WARNING - Non-critical

field invalid in response.
1970-01-01 00:00:16 3-Critical 0x040D9A2D DHCP FAILED - Critical field

invalid in response
1970-01-01 00:00:15 3-Critical 0x040D99C8 DHCP FAILED - Request sent,

No response
2005-04-05 07:01:27 5-Warning 0x040DC13C DHCP RENEW WARNING - Field

invalid in response

I haven't checked again recently, but these problems did not occur with

my USB port. However, I want to use the hardware firewall, and this is

only possible with an ethernet connection. Any help with this would be

appreciated.





--

Jen


Posted by Bit Twister on April 14, 2005, 1:25 am
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On Thu, 14 Apr 2005 00:32:43 +0100, Jen wrote:
>
> Bit Twister Wrote:
>
> I'm having what I think is the same problem. I've repeatedly done all
> of the renew, ping, and power off/on routines that you mentioned and
> many more. I'm now to the point where I can get a connection, but it
> doesn't last for long, and will "flicker" off and on. The LAN status
> still shows "Connected," but I can't always pull up a web page.

If your modem leds are looking normal and you can get to the cable
modem web page your 90% doing good. If the top leds are not on solid
you have cable signal problems. The other problem maybe signal levels.


If you can ping 66.94.234.13, you are connected to the internet and
doing 99% good. If that ping works and ping yahoo.com fails, your DNS
servers are AFU.

> I'm convinced that it has something to do with software/settings on
> my computer, but I have no idea where to start.

Since I do not do windows, I cannot help you.

Next chance you get, download a knoppix iso and burn to cd.
boot cd set dhcp on ethernet and use a public dns server.
http://source.rfc822.org/pub/mirror/knoppix/
If that stays on solid, you know it is software.

Always helps to get a second opinion to rule out hardware.

> I thought it might be the firewall settings, but
> it continues even when that is turned off. Actually, if I remember
> correctly, I get a different message when the router is taken out of
> the mix - it says that there is "Limited or no connectivity" and it
> cannot find my IP address.

Anytime you change the hardware connected to the cable modem, you have to
power reset the cable modem at least 15 seconds just to talk to the modem.

> I went to the web page that you mentioned
> and found the following log entries - do these give any indication of
> what might be going on? (My current hardware is a Motorola SB5100
> cable modem and a Linksys BEFSX41 broadband firewall router.)

Those are normal on a booted cable modem.
You need to show your up/down stream signal values to rule cable modem
connectivity.

You have to get to known state to trouble shoot your problem.
Get the knoppix to rule out hardware and software.


> I haven't checked again recently, but these problems did not occur with
> my USB port.

Well if USB works SOLID, that indicates the cable modem connection is
working.

Does not rule out ethernet port side of modem.

> However, I want to use the hardware firewall,

I hear that. Viruses are trying to disable those. :(

Buy or get a friend to burn a knoppix cd to help you rule out hardware
problems.


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