getting service - but something's not right

getting service - but something's not right

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Subject Author Date
getting service - but something's not right Ed Stevens 02-19-2006
Posted by Ed Stevens on February 23, 2006, 6:51 pm
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wrote:

>Ed Stevens wrote:
>
>> Modem IP        <snip>
>> Hardware Version        9.0
>> Software Version        6.25
>> DOCSIS Version        2.0
>> Configuration file name        d11_m_tj715_silver_c01.cm
>> Maximum Downstream Bandwidth        6600000
>> Maximum Upstream Bandwidth        384000
>> Maximum Number of CPEs        1
>
>That's more than me (Adelphia) on downstream, but the upstream is a bit lower :
>
>Mine: Down: 4823450
> Up: 463051
>
>> I notice these are "max' bandwidth. Any way to see 'actual achieved'?
>
>You can run one of the many bandwidth testers out there. Here's two:
>
>http://www.broadbandreports.com/speedtest
>http://www.testmy.net/


Survey Says! .....

dslreports.com speed test result on 2006-02-23 18:49:41 EST:
1236 / 300
Your download speed : 1236 kbps or 154.6 KB/sec.
That is 72.9% worse than avg. other reports from comcast.net

Your upload speed : 300 kbps or 37.6 KB/sec.
That is 23.4% worse than avg. other reports from comcast.net

Gee, and I've had no complaints about speed ... but this says I
should be getting MUCH more!

Pure Networks
Posted by $Bill on February 23, 2006, 7:20 pm
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Ed Stevens wrote:

> dslreports.com speed test result on 2006-02-23 18:49:41 EST:
> 1236 / 300
> Your download speed : 1236 kbps or 154.6 KB/sec.
> That is 72.9% worse than avg. other reports from comcast.net
>
> Your upload speed : 300 kbps or 37.6 KB/sec.
> That is 23.4% worse than avg. other reports from comcast.net
>
> Gee, and I've had no complaints about speed ... but this says I
> should be getting MUCH more!

1) Try running it again (make sure you have the closest server), it
can vary by time of day and such since local traffic can vary.
Make sure you don't have anything else running at the same time.

2) Try the 'testmy' one too and see if you get a similar result.


Posted by BigJim on February 20, 2006, 1:28 pm
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Hey mine does that and when there is nothing on TV, I sit and watch
that little light for hours.
> My ISP is Comcast, in the middle Tennessee area.
>
>
> Some time ago I began to get sporadic connections -- would not be able
> to get to the internet for a couple of hours, then could. Finally got
> a service tech to come out. He first said the cable modem had gone
> bad, and replaced it. But the new one 'won't synch up', so he went
> through a couple of more, then decided it must be the line. Put a
> test instrument on it, and said the signal was "too hot." Called
> another tech out to go up the pole. They futzed around some more, an
> finally said they'd come back the next morning. (This was getting into
> the evening on Friday, and they were way over on their shift.)
>
> Well, as you can guess, they never came back. I've not had any
> service interruptions since, BUT ...... ever since that visit, the
> 'data' LED on the modem is consantly flashing at a very high rate.
> Even when the computer is turned off. (This is a Teradyne modem, with
> the LED's labeld 'Power', 'Cable', 'PC', 'Data', and 'Test'. I'm
> presuming the Power, Cable, and PC are exactly what one would expect,
> and the Data and Test are really Send and Receive.
>
> I've not called Comcast, because I *DO* have service, but it still
> seems that something "just ain't right."
>
> Thoughts?



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