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Posted by Evan Mann on April 22, 2008, 9:44 pm
I have a CallManager Express 4.3 install with a 2 full PRI's connected and
it services 2 different companies (although they are internally related) My
provider lets me manipulate the outbound caller ID number.
I'm trying to determine a few things related to caller ID
1) Can I manipulate the outbound caller ID on a per-user basis: ex: every
user's outbound caller ID # is their DID.
2) Can I manipulate the outbounder caller ID on a group of users basis,
using some kind of translation rule perhaps? Ex: users in CompanyA all have
1 outbound number, and users in CompanyB all have a differnet outbound
caller ID number.
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Posted by Andrew J Cosgriff on April 24, 2008, 7:02 am
Evan Mann wrote :
> I have a CallManager Express 4.3 install with a 2 full PRI's connected
> and it services 2 different companies (although they are internally
> related) My provider lets me manipulate the outbound caller ID
> number.
> I'm trying to determine a few things related to caller ID
> 1) Can I manipulate the outbound caller ID on a per-user basis: ex:
> every user's outbound caller ID # is their DID.
It'll be their DID by default. You can't set the outbound caller ID on
each phone (as you can in CM), but see below for a workaround.
> 2) Can I manipulate the outbounder caller ID on a group of users
> basis, using some kind of translation rule perhaps? Ex: users in
> CompanyA all have 1 outbound number, and users in CompanyB all have a
> differnet outbound caller ID number.
You can do regular expression-based munging of the number - see the
"voice translation-rule" command in the docs.
Lots more at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmedialp.html
Cheers,
Cos.
--
http://andrew.j.cosgriff.name/ | remote luxury
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Posted by headsetadapter.com on April 26, 2008, 2:52 pm
Evan,
You can set and apply translation rules to "mask" outbound ANI number. If
phones in CompanyA have different DID ranges, than CompanyB, you may need to
create two separate translation rules.
Good luck,
Mike
CCNP, CCDP, CCSP, CCVP, MCSE W2K, MCSE+I, Security+, etc.
CCIE R&S (in progress), CCIE Voice (in progress)
------
Headset Adapters for Cisco IP Phones
www.ciscoheadsetadapter.com
www.headsetadapter.com
>I have a CallManager Express 4.3 install with a 2 full PRI's connected and
>it services 2 different companies (although they are internally related)
>My provider lets me manipulate the outbound caller ID number.
> I'm trying to determine a few things related to caller ID
> 1) Can I manipulate the outbound caller ID on a per-user basis: ex: every
> user's outbound caller ID # is their DID.
> 2) Can I manipulate the outbounder caller ID on a group of users basis,
> using some kind of translation rule perhaps? Ex: users in CompanyA all
> have 1 outbound number, and users in CompanyB all have a differnet
> outbound caller ID number.
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> and it services 2 different companies (although they are internally
> related) My provider lets me manipulate the outbound caller ID
> number.
> I'm trying to determine a few things related to caller ID
> 1) Can I manipulate the outbound caller ID on a per-user basis: ex:
> every user's outbound caller ID # is their DID.