Cisco Custom Historical Report for Cisco Customer Response Applications

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Subject	Author	Date
Cisco Custom Historical Report for Cisco Customer Response Applications	Scott.Emick	01-17-2006

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Posted by on January 17, 2006, 12:34 pm

Has anyone already created a report that breaks down agents' not ready
time into reason codes?

I am struggling with creating my own stored procedure from
sp_agent_state_interval to do this.

Scott Emick
Software Engineer
Fox International

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