If you were Registered and logged in, you could reply and use other advanced thread options
|
Posted by Mark Hittinger on August 19, 2005, 3:21 pm
I've been having some whacky problems lately with our connection in dfw.
We've had to power cycle the SB4100 to get service back at least once a day.
I noticed in the "log" that they had been loading SB4100-1.4.9.4-SCM02-NOSH
firmware into the modem lately but today they have reverted to the
SB4100-1.4.9.0-SCM00-NOSH version (again after a strange outage and a power
cycle of the modem service is restored).
Looks like some bad firmware got out.
Later
Mark Hittinger
bugs@pu.net
|
|
Posted by sherwindu on August 20, 2005, 12:57 am
I'm a bit confused on this firmware issue. I wasn't aware that Comcast has the
ability to download new firmware to my modem, and would do so without
informing me of that? I own my own SB4100 modem, and would not appreciate
this invasion of my equipment. I also have the Linksys BEFSR41 router and
am trying to figure out the shortcomings of that unit, as explained in previous
posts. Can someone explain that in plain English terms? As explained in another
posting, my problems are not in loss of service, but in slow data transfer. This
all started a few days ago. Can someone explain in simple terms what Comcast
has done to the network to cause this problem?
Mark Hittinger wrote:
> I've been having some whacky problems lately with our connection in dfw.
> We've had to power cycle the SB4100 to get service back at least once a day.
> I noticed in the "log" that they had been loading SB4100-1.4.9.4-SCM02-NOSH
> firmware into the modem lately but today they have reverted to the
> SB4100-1.4.9.0-SCM00-NOSH version (again after a strange outage and a power
> cycle of the modem service is restored).
> Looks like some bad firmware got out.
> Later
> Mark Hittinger
> bugs@pu.net
|
|
Posted by Dr Feelgood on August 19, 2005, 11:08 pm
> I'm a bit confused on this firmware issue. I wasn't aware that Comcast
> has the
> ability to download new firmware to my modem, and would do so without
> informing me of that? I own my own SB4100 modem, and would not appreciate
> this invasion of my equipment. I also have the Linksys BEFSR41 router and
> am trying to figure out the shortcomings of that unit, as explained in
> previous
> posts. Can someone explain that in plain English terms? As explained in
> another
> posting, my problems are not in loss of service, but in slow data
> transfer. This
> all started a few days ago. Can someone explain in simple terms what
> Comcast
> has done to the network to cause this problem?
What makes you think comcast did anything on their end that caused this
problem?
Actually they did but what they did is causing far different problems than
what you report.
There was one of those modem upgrades that evidently was flawwed. If your
4100 is a Comcast owned modem they will replace it for you if you ask them
to. If you do a hard boot of the modem it should reload the older version
config. they were running before that problem as listed below by Mark.
Read the customer service agreement including the AUP / TOS It gives
Comcast the right to upgrade your firmware. not just for your modem but for
any router you may use on the system.
You may need to replace your owned 4100 with a newer model to get the full
benifits (speed) available? Comcast is replacing leased modems on request
for those who are still using the 4100's
> Mark Hittinger wrote:
>> I've been having some whacky problems lately with our connection in dfw.
>> We've had to power cycle the SB4100 to get service back at least once a
>> day.
>> I noticed in the "log" that they had been loading
>> SB4100-1.4.9.4-SCM02-NOSH
>> firmware into the modem lately but today they have reverted to the
>> SB4100-1.4.9.0-SCM00-NOSH version (again after a strange outage and a
>> power
>> cycle of the modem service is restored).
>> Looks like some bad firmware got out.
>> Later
>> Mark Hittinger
>> bugs@pu.net
>
|
|
Posted by Richard Ness on August 20, 2005, 11:13 am
Mike - wrong on the router.
Only the Workplace product has a Comcast provided and supported
router. Which, in the case of Workplace, they may upgrade firmware
from time to time. The 'router' is contained inside of the SMC box
that is used (modem/router)
But Comcast will absolutely -not- muck around with a customer owned
router.
> Read the customer service agreement including the AUP / TOS It gives
> Comcast the right to upgrade your firmware. not just for your modem but
> for any router you may use on the system.
|
|
Posted by Dr Feelgood on August 20, 2005, 12:20 pm
> Mike - wrong on the router.
> Only the Workplace product has a Comcast provided and supported
> router. Which, in the case of Workplace, they may upgrade firmware
> from time to time. The 'router' is contained inside of the SMC box
> that is used (modem/router)
> But Comcast will absolutely -not- muck around with a customer owned
> router.
That is good to know. I was just reporting what is says in the CSA. I can't
think of any reason they would want or need to mess with a router config so
maybe it's just legal mumbo jumbo their lawyers thought up when they started
adding their version of home networking..
BTW Comcast does provide either a router or a combination modem router with
their home networking package. I'm not sure witch but I think they replace
rental modems with the combo unit when a customer signs up for the home
networking package.
>> Read the customer service agreement including the AUP / TOS It gives
>> Comcast the right to upgrade your firmware. not just for your modem but
>> for any router you may use on the system.
>
|
Page 1 of 2 1 2 > last >>
| Similar Threads | Posted | | SB4100, Comcast Gold Service, and Linksys BEFSR11 router | February 20, 2005, 11:17 am |
| Comcast Firmware upgrade on SB5100 | June 1, 2005, 11:20 am |
| Comcast Firmware Causing Problems? | June 4, 2008, 1:44 pm |
| D-Link DCM 202,Comcast,and Firmware upgrade question? | September 17, 2006, 3:29 pm |
| Com21 Firmware, Anybody got new firmware? | September 30, 2005, 8:13 pm |
| Com21 Firmware, Anybody got new firmware? | October 3, 2005, 9:09 pm |
| How to Check Firmware? | April 8, 2005, 9:01 am |
| Com21 Firmware | December 13, 2005, 7:03 pm |
| RCA DCM245 or RCA DCM305 Firmware? | November 18, 2005, 8:48 am |
| Cisco UBR900 firmware Plz | November 30, 2005, 10:14 pm |
|
|
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML site map
> We've had to power cycle the SB4100 to get service back at least once a day.
> I noticed in the "log" that they had been loading SB4100-1.4.9.4-SCM02-NOSH
> firmware into the modem lately but today they have reverted to the
> SB4100-1.4.9.0-SCM00-NOSH version (again after a strange outage and a power
> cycle of the modem service is restored).
> Looks like some bad firmware got out.
> Later
> Mark Hittinger
> bugs@pu.net