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Cable Modems - Broadband Internet via Cable Modems News and Discussions
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Posted by Justin on March 15, 2009, 11:21 pm
I got my brother a router, Linksys WRT54G.
The cable modem says Arris - Touchstone telephone
No matter what we do we can't have the router get an IP address from
Comcast.
We tried powering everything down for for ten minutes, connecting the
laptop directly to the internet (cable modem) and doing a ipconfig /release.
Also tried the MAC address cloning.
then we connected the cable modem to the router, powered up the cable
modem, waited two minutes, then powered up the router. We get an
internal IP via the wireless, but when we go to 192.168.1.1 -> status ip
address is still 0.0.0.0
What am I doing wrong?
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Posted by f/fgeorge on March 16, 2009, 5:55 am
On Sun, 15 Mar 2009 23:21:24 -0400, Justin
>I got my brother a router, Linksys WRT54G.
>The cable modem says Arris - Touchstone telephone
>No matter what we do we can't have the router get an IP address from
>Comcast.
>We tried powering everything down for for ten minutes, connecting the
>laptop directly to the internet (cable modem) and doing a ipconfig /release.
>Also tried the MAC address cloning.
>then we connected the cable modem to the router, powered up the cable
>modem, waited two minutes, then powered up the router. We get an
>internal IP via the wireless, but when we go to 192.168.1.1 -> status ip
>address is still 0.0.0.0
>What am I doing wrong?
MAC address filtering? WEP or other security problems? Did the laptop
work when hooked directly to the modem? Is this Comcast, as the
subject suggests, or DSL? Is the router DSL compatabile if DSL? I ask
because you said the modem is "touchstone telephone".
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Posted by Justin on March 16, 2009, 2:39 pm
f/fgeorge wrote:
> On Sun, 15 Mar 2009 23:21:24 -0400, Justin
>
>> I got my brother a router, Linksys WRT54G.
>> The cable modem says Arris - Touchstone telephone
>> No matter what we do we can't have the router get an IP address from
>> Comcast.
>> We tried powering everything down for for ten minutes, connecting the
>> laptop directly to the internet (cable modem) and doing a ipconfig /release.
>> Also tried the MAC address cloning.
>> then we connected the cable modem to the router, powered up the cable
>> modem, waited two minutes, then powered up the router. We get an
>> internal IP via the wireless, but when we go to 192.168.1.1 -> status ip
>> address is still 0.0.0.0
>> What am I doing wrong?
> MAC address filtering?
No.
WEP or other security problems?
I think youmisunderstand, INTERNAL ip address are working fine, it is
the IP from the ISP that isn't.
Did the laptop
> work when hooked directly to the modem?
Yes.
Is this Comcast, as the subject suggests, or DSL?
Comcast.
Is the router DSL compatabile if DSL? I ask because you said the modem
is "touchstone telephone".
The modem had that on it, it is conencted to the coax. I'm guessing
that is a brand name.
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Posted by f/fgeorge on March 16, 2009, 5:46 pm
On Mon, 16 Mar 2009 14:39:59 -0400, Justin
>f/fgeorge wrote:
>> On Sun, 15 Mar 2009 23:21:24 -0400, Justin
>>
>>> I got my brother a router, Linksys WRT54G.
>>> The cable modem says Arris - Touchstone telephone
>>> No matter what we do we can't have the router get an IP address from
>>> Comcast.
>>> We tried powering everything down for for ten minutes, connecting the
>>> laptop directly to the internet (cable modem) and doing a ipconfig /release.
>>> Also tried the MAC address cloning.
>>> then we connected the cable modem to the router, powered up the cable
>>> modem, waited two minutes, then powered up the router. We get an
>>> internal IP via the wireless, but when we go to 192.168.1.1 -> status ip
>>> address is still 0.0.0.0
>>> What am I doing wrong?
>> MAC address filtering?
>No.
>WEP or other security problems?
>I think youmisunderstand, INTERNAL ip address are working fine, it is
>the IP from the ISP that isn't.
>Did the laptop
>> work when hooked directly to the modem?
>Yes.
>Is this Comcast, as the subject suggests, or DSL?
>Comcast.
>Is the router DSL compatabile if DSL? I ask because you said the modem
>is "touchstone telephone".
>The modem had that on it, it is conencted to the coax. I'm guessing
>that is a brand name.
I see another person is also trying to help you, I will back off and
let them do their thing and step back in if they fail. One thing at a
time will generally get it fixed, me telling you to try one thing,
them telling you something else will just get things confused.
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Posted by Justin on March 16, 2009, 10:03 pm
f/fgeorge wrote:
> On Mon, 16 Mar 2009 14:39:59 -0400, Justin
>
>> f/fgeorge wrote:
>>> On Sun, 15 Mar 2009 23:21:24 -0400, Justin
>>>> I got my brother a router, Linksys WRT54G.
>>>> The cable modem says Arris - Touchstone telephone
>>>> No matter what we do we can't have the router get an IP address from
>>>> Comcast.
>>>> We tried powering everything down for for ten minutes, connecting the
>>>> laptop directly to the internet (cable modem) and doing a ipconfig /release.
>>>> Also tried the MAC address cloning.
>>>> then we connected the cable modem to the router, powered up the cable
>>>> modem, waited two minutes, then powered up the router. We get an
>>>> internal IP via the wireless, but when we go to 192.168.1.1 -> status ip
>>>> address is still 0.0.0.0
>>>> What am I doing wrong?
>>> MAC address filtering?
>> No.
>> WEP or other security problems?
>> I think youmisunderstand, INTERNAL ip address are working fine, it is
>> the IP from the ISP that isn't.
>> Did the laptop
>>> work when hooked directly to the modem?
>> Yes.
>> Is this Comcast, as the subject suggests, or DSL?
>> Comcast.
>> Is the router DSL compatabile if DSL? I ask because you said the modem
>> is "touchstone telephone".
>> The modem had that on it, it is conencted to the coax. I'm guessing
>> that is a brand name.
> I see another person is also trying to help you, I will back off and
> let them do their thing and step back in if they fail. One thing at a
> time will generally get it fixed, me telling you to try one thing,
> them telling you something else will just get things confused.
I disagree, lay it on me.
I'm an IT tech for the past 12 years, I know what I'm doing. hence my
confusion. I did this exact same thing here on Comcast in Pennsylvania
and it worked.
I'm having my brother reset to factory defaults but I don't think that
will work. It doesn't make sense as to why it would.
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