cable modem trouble  [ part 2 ]

cable modem trouble [ part 2 ]

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Subject Author Date
cable modem trouble [ part 2 ] jim greene 03-12-2005
Posted by on March 12, 2005, 8:39 am
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Sorry don't mean to harp on this much longer but one more question
regarding my spare cable modem problem.

Since I believe the spare cable modem is in a power up self-test loop
when I swap it out with the orig cable modem and put it on line, here
is my question for the spare cable modem.

Do you think this has to do with the mac address (spare cable modem)
not being in Earthlink's router access list or a faulty modem?


Posted by Bill M. on March 12, 2005, 10:00 pm


On Sat, 12 Mar 2005 08:39:51 -0600, jim greene wrote:

>Sorry don't mean to harp on this much longer but one more question
>regarding my spare cable modem problem.
>
>Since I believe the spare cable modem is in a power up self-test loop
>when I swap it out with the orig cable modem and put it on line, here
>is my question for the spare cable modem.
>
>Do you think this has to do with the mac address (spare cable modem)
>not being in Earthlink's router access list or a faulty modem?

If it's truly a "spare" modem, please put it on a shelf until your
current modem dies. Then, and only then, should you hook it up and get
it provisioned. You can't have two cable modems on a single account
without the full knowledge and cooperation of the cable company. You
haven't told us anything to make me think your new modem is faulty; it
simply isn't provisioned.

--
Bill


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