answering machine on partner plus system doesn't ring

answering machine on partner plus system doesn't ring
NewsGroups | Search | Tools
User Password
Register Now! Lost Password?
 comp.dcom.telecom.tech  Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
answering machine on partner plus system doesn't ring media_360 05-21-2008
Posted by TouchToneTommy on May 25, 2008, 11:47 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
You've trouble shot your own problem - the ring generator in the card
your are connected to is dead. System phones don't rely on the 90VAC
to ring, but single line phones do. So, pick an extension port on
another card, see if a 2500 set will ring, and if so, use that one for
your answering machine. If you don't have any other cards available,
it's time to replace the system.


On Fri, 23 May 2008 10:42:50 -0700 (PDT), media_360@verizon.net wrote:

>> media_...@verizon.net wrote:
>> > I am adding external standard answering machine to a partner plus
>> > phone system. The answering machine has dial tone and can manually
>> > answer and call out. The problem is that it does not receive any
>> > incoming calls does not ring and does not pick up/answer when the line
>> > is called.
>>
>> Connect a plain old telephone to the line and see if it rings.
>> Juat as important, how it rings..is it a traditional 2 seconds
>> of ring and 4 seconds of silence, or is it a double ring?
>>
>> The TAD may have problems detecting a double ring.
>
>The standard phone does not ring. It can dial out and pick up calls
>manually. The ren values are 0.0 on the phones so i don't think it's
>the ren. The system is set to immediate ring not delayed or distictive
>ring.
>
>I can't find any other settings to check ??


Pure Networks
Posted by on May 27, 2008, 2:25 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
wrote:
> You've trouble shot your own problem - the ring generator in the card
> your are connected to is dead. System phones don't rely on the 90VAC
> to ring, but single line phones do. So, pick an extension port on
> another card, see if a 2500 set will ring, and if so, use that one for
> your answering machine. If you don't have any other cards available,
> it's time to replace the system.
>
>
>
> On Fri, 23 May 2008 10:42:50 -0700 (PDT), media_...@verizon.net wrote:
> >> media_...@verizon.net wrote:
> >> > I am adding external standard answering machine to a partner plus
> >> > phone system. The answering machine has dial tone and can manually
> >> > answer and call out. The problem is that it does not receive any
> >> > incoming calls does not ring and does not pick up/answer when the lin=
e
> >> > is called.
>
> >> Connect a plain old telephone to the line and see if it rings.
> >> Juat as important, how it rings..is it a traditional 2 seconds
> >> of ring and 4 seconds of silence, or is it a double ring?
>
> >> The TAD may have problems detecting a double ring.
>
> >The standard phone does not ring. It can dial out and pick up calls
> >manually. The ren values are 0.0 on the phones so i don't think it's
> >the ren. The system is set to immediate ring not delayed or distictive
> >ring.
>
> >I can't find any other settings to check ??- Hide quoted text -
>
> - Show quoted text -

I've got a new card coming this week and will verify that it was the
voltage when I get the card. Should be a few days.

Posted by on June 3, 2008, 11:45 am
If you were  Registered and logged in, you could reply and use other advanced thread options
On May 27, 2:25=A0pm, media_...@verizon.net wrote:
> wrote:
>
>
>
>
>
> > You've trouble shot your own problem - the ring generator in the card
> > your are connected to is dead. System phones don't rely on the 90VAC
> > to ring, but single line phones do. So, pick an extension port on
> > another card, see if a 2500 set will ring, and if so, use that one for
> > your answering machine. If you don't have any other cards available,
> > it's time to replace the system.
>
> > On Fri, 23 May 2008 10:42:50 -0700 (PDT), media_...@verizon.net wrote:
> > >> media_...@verizon.net wrote:
> > >> > I am adding external standard answering machine to a partner plus
> > >> > phone system. The answering machine has dial tone and can manually
> > >> > answer and call out. The problem is that it does not receive any
> > >> > incoming calls does not ring and does not pick up/answer when the l=
ine
> > >> > is called.
>
> > >> Connect a plain old telephone to the line and see if it rings.
> > >> Juat as important, how it rings..is it a traditional 2 seconds
> > >> of ring and 4 seconds of silence, or is it a double ring?
>
> > >> The TAD may have problems detecting a double ring.
>
> > >The standard phone does not ring. It can dial out and pick up calls
> > >manually. The ren values are 0.0 on the phones so i don't think it's
> > >the ren. The system is set to immediate ring not delayed or distictive
> > >ring.
>
> > >I can't find any other settings to check ??- Hide quoted text -
>
> > - Show quoted text -
>
> I've got a new card coming this week and will verify that it was the
> voltage when I get the card. Should be a few days.- Hide quoted text -
>
> - Show quoted text -

The Answer was a faulty card. I changed the 206 module and the phone/
answering machine immediately started ringing and working. The voltage
was not being generated by the old card. I would like to thank
everyone for their time and answers on this thread.

Thanks All


Posted by Rod on May 24, 2008, 7:54 am
If you were  Registered and logged in, you could reply and use other advanced thread options

>I am adding external standard answering machine to a partner plus
> phone system. The answering machine has dial tone and can manually
> answer and call out. The problem is that it does not receive any
> incoming calls does not ring and does not pick up/answer when the line
> is called.
>
> I have checked the assigns in the manual and then double checked but
> it still doesn't answer/ring ?
>
> Anyone have ideas ?
>
> Thanks in advance.

maybe port is in do not disturb or being forwarded? am not avaya expert but
just a thought.

rod



Posted by DTC on May 24, 2008, 2:56 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
media_360@verizon.net wrote:
> I am adding external standard answering machine to a partner plus
> phone system. The answering machine has dial tone and can manually
> answer and call out. The problem is that it does not receive any
> incoming calls does not ring and does not pick up/answer when the line
> is called.
>
> I have checked the assigns in the manual and then double checked but
> it still doesn't answer/ring ?

Ok, so you know a POTS phone doesn't ring on the port 10. Can you plug
the PTOS phone into another extension and dial that extension as an
intercom call? Since you're not dealing with C.O. ringing assignments
at this point, it should ring by default. If not, the ring voltage
generator is dead.

If it does ring, look at your programming.

--- Single Answering Machine
The single answering machine setup serves the entire system. The
answering machine is connected to its own extension, and can
cover all the lines in the system, or as many lines as you assign to it.
You can install the answering machine on an extension by itself, or
combine it with a system phone or a standard phone on the same extension
(see “Combination Extensions” in the PARTNER Plus Communications System
Installation guide).

To Use
- Go to the machines to manually play back messages.
- From any system extension, make an intercom call to an answering
machine extension. When the machine answers, dial its message
retrieval code.
- From outside the system, call in on any line assigned to the machine.
When the machine answers, dial its message retrieval code. Note,
however, when calling in from outside, you can retrieve messages only
from the first machine that answers.

To Program
1. Use Line Assignment (#301) to assign all the lines to extension x
that you want the answering machine to cover.
2. Set Line Ringing for all lines assigned to extension X to Immediate
Ring.
3. Make sure extension X is not assigned as a Call Waiting (#316)
extension, Pickup Group Extension (#501), Calling Group Extension
(#502), Night Service Group Extension (#504), or Hunt Group Extension
(#505).

--- Personal Answering Machine
A personal answering machine is used to answer all the calls that ring
at a certain extension It is useful for the following situations:
- When you do not want to dedicate an extension to an answering machine
- When the extension receives a lot of intercom calls
- When outside calls come through a receptionist and are transferred to
the extension When an extension has a private line

To Use
- Go to the machine to manually retrieve messages.
- From any system extension, make an intercom call to the extension.
- When the machine answers, dial the message retrieval code.
- From outside the system, call in and have someone transfer you to the
extension. When the machine answers, dial the message retrieval code.

To Program
1. Set Line Ringing for all lines assigned to extension X to the desired
ring (Immediate, Delayed, or No Ring).
2. If the lines assigned to extension X are also assigned to other
extensions, adjust the answering machine to answer on the third or
fourth ring so that it does not answer calls before someone else can.
(If the answering machine is to cover transferred calls, make sure the
number of rings is less than the amount of transfer return rings set for
the extension. This assures that the answering machine will pick up
transferred calls before they return to the transfer return extension.)

If you intercept a call from the answering machine, you will hear a
click to notify you that the answering machine has turned off.

Similar ThreadsPosted
Looking For Used 016 Module With Ring Gen For Merlin System April 14, 2008, 10:17 am
Partner System, 2 phones 1 extension July 9, 2005, 3:00 am
Why does verizon cellphone voicemail pick up after the 5th ring, other times at the 1st ring. October 14, 2008, 5:20 pm
Partner System - Analog Extension Question August 4, 2005, 5:24 am
Partner Mail r1.8 System Password (COM Port/RMD Login) August 30, 2005, 11:02 pm
AT&T Partner II w/ new Avaya Partner Mail VS R5 November 28, 2006, 6:04 pm
Answering Message on MLS-12D? July 6, 2005, 11:14 am
2-line; 2 message Answering machines June 25, 2006, 9:02 pm
"Ring-master" in CA March 28, 2005, 7:39 pm
First Ring Supression? January 5, 2006, 10:23 pm

other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

Custom CGI Perl and PHP programming by 1-Script.com

Contact Us | Privacy Policy
The site map in XML format XML site map