|
Posted by on July 3, 2008, 10:44 pm
If you were Registered and logged in, you could reply and use other advanced thread options
On Jul 2, 9:10 pm, bon...@host122.r-bonomi.com (Robert Bonomi) wrote:
>
>
>
>
>
> >>>I am trying to find a voice mail system that will let us assign
> >>>incoming voice mails for different extensions to a single voice mail
> >>>inbox. For example, say that I have a unique extensions for each of
> >>>three job functions, and I want all of those calls handled by one
> >>>employee. I don't want that employee being forced to login to three
> >>>different inboxes three times a day. I want them to have the
> >>>convenience of a single inbox from which they collect all of the voice
> >>>mails.
>
> >>>The system gets brownie points if it can direct an incoming call to
> >>>two separate inbox queues, and each of those queues gets to manage its
> >>>own copy of the message.
>
> >> Octel can do all that, and a whole lot more. Way outside your
> >> price-range,
> >> though. <*GRIN*>
>
> >> There -is- at least one semi-affordable system that does what you want --
> >> well,
> >> within some limits. :) As I recall, I found a mail-order price of
> >> around
> >> $2k (plus a commodity PC already on hand) for a 4-port system that
handled
> >> either 100, or 1,000 (I forget) mailboxes. (a fair chunk of that price
> >> was
> >> the Dialogic 4-port Norstar-compatible phone board).`
>
> >> I'm drawing a blank on the company name right now, but the company is in
> >> Canada (either Ontario or Quebec). They are one of the few 3rd party
> >> manufacturers that does full digital integration with Nortel NORSTAR
> >> systems.
>
> >> In addition to Norstar, they offer several other variations of the
> >> hardware,
> >> to work with various other PBX's. They're notable because they *DO*
fully
> >> integrate with the small Norstar (compact 6x16, Compact ICS, MICS, etc.)
> >> pure digital systems. (that's how I found 'em -- looking for cheap VM
for
> >> a Norstar.)
>
> >> You supply a PC, drop the (usually Dialogic) line card(s) in it, load
> >> their
> >> software, plug the 'dongle' into the printer port, and it's up and
> >> running,
> >> ready to be configured. With a little care/work, you can even have it
> >> "auto-attendant" answer different lines with different announcements
-and-
> >> have different menu choices on each of those announcements. Up to 4
> >> different
> >> 'personalities', total.
>
> >I would like to stay with major vendors.
>
> You _should_ check out "Voice Gate Technologies", and their VIP-4000
system.
> They're the people and product I was thinking of. Stable company, been in
> the business for a substantial time.
>
> They do sell complete turn-key solutions if thats what your comfort level
> requires.
>
> The 'drop it in your own PC' kit is significantly less expensive, and is
> functionally identical.
>
> As for the product itself, all I can say is "it works". Once I got the
> system installed, I _never_ had to talk to their tech-support. Everything
> worked just as described in the manual -- no "gotcha's", or things that
> misbehaved only in specific combination with other thing.- Hide quoted text
-
Will,
I believe they started doing this in 5.0a. You can absolutely take
multiple Auto Attendant Options or Extensions into one inbox with ease
within a few clicks and drop down menus. I believe i left you some
options on another post a few minutes ago. Take a look at your options
with AltiGen. Dont switch systems or invest in something else without
taking advantage of what you have right now!
George
| ![Voicemail System That Sends Multiple Extensions to One Inbox? [Telecom]](/images/header.jpg)
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML site map