VPN Connects from some sites but not others

VPN Connects from some sites but not others

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Subject Author Date
VPN Connects from some sites but not others egnew 09-21-2007
Posted by on September 21, 2007, 5:28 am
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Hello:

I have a netgear FVS124G and a LinkSys RVS4000. I have setup each of
these routers at two remote sites and configured them for access
through the approprate VPN client. I can take computers loaded with
the VPN clients to sites around my region and have no problem
connecting to the remote sites and accessing the remote network
computers. The client configurations are not dependent on the IP
address I am behind.

I have two offices using the same configuration files I am using. They
can connect to the remote sites but are unable to access the remote
computers. Ping, Remote Desktop, etc. work for me but not for them.
One site is in Chicago and the other is in Newark. All computers
involved are running XP-Pro. All sites are using different internal
subnets so that is not the problem.

The Chicago site can connect to the sites but was only able to access
the remote computers for a brief time. This was before we replaced
the old cable modem with a cable router and assigned a static IP. It
can no longer access the remote computers. It has never been able to
connect to the netgear site.

The Newark site can connect to the sites but has never been able to
access the remote computers. It is behind a Netgear FVS318 router.

My sites are always able to connect and access the remote computers
although some computers have a problem accessing a few of the remote
computers at the Linksys site. All remote computers can be accessed
at the netgear site.

Linksys tech support is always able to connect and access the remote
computers at the linksys site.

I have contacted netgear to run a similar test at the netgear site.

Any idea why the Chicago and Newark sites can connect the VPN but not
access the remote computers?

Thanks.

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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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