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Posted by Rick Merrill on July 27, 2006, 2:17 pm
If you were Registered and logged in, you could reply and use other advanced thread options Evan wrote:
> Hello! I am the technology director for a small business that is just
> about to move into our first office. Right now, we do not have an
> office and so we have a 1-800 number that forwards to our personal
> phones. When we move into our office, we are looking into a VOIP
> system instead of a landline.
>
> Here's the situation:
> We will have a wireless router hooked up to a ADSL line. We initially
> will have 3 employees working in this office, but will need the
> capability to expand. Initially we will only have one phone line. We
> would like to have extensions and voicemail boxes for each employee, as
> well as an automated answerer. We would like to have physical phones
> to sit at the desk. We would also like to be able to use the same VOIP
> system at our homes, also on ADSL lines. I know that we could get a
> VOIP PBX, but those are very expensive and I don't know if it would fit
> into our budget.
> To sum it up:
> -Wireless router, ADSL (1.5 Mbps or greater)
> -3 employees
> -1 line
> -Need expandability
> -Extensions
> -Voicemail
> -Automated answering
> -Physical phones
> -Ability to use same VOIP system at home and while traveling to answer
> customer calls
>
> So basically, what we want is to use VOIP for the things listed above,
> but either avoid using a PBX or find a very inexpensive one.
>
> Thanks! Have a great day.
>
A lot of people Think that 'voip' means they can just plug it into their
LAN - danger will robinson! You must design the network so that phone
calls have QoS support (Quality Of Service) - in other words phone calls
take priority over other uses, such as sending large design files over
the ethernet.
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