Usenet server w/TimeWarner Internet?

Usenet server w/TimeWarner Internet?
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Subject Author Date
Usenet server w/TimeWarner Internet? Timothy Daniels 09-10-2006
Posted by John Gray on September 12, 2006, 3:44 pm
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> On Tue, 12 Sep 2006 09:54:52 -0700, "Timothy Daniels"
>
>>"The Kat" wrote:
>>> I also have my own domain, and get it hosted for $2.95 a month,
>>> which gives me unlimited email, AND no bogus 'account doesn't
>>> exist' bounces that I got constantly with RR.
>>>
>>> Sure, it costs me, but the cost is what I WOULD have spent on
>>> RR Premium, and maybe a digital package or two, so RR is the
>>> one who is losing by not having reliable service.
>>
>>
>> Are you saying that your mailbox would fill up easily at the RR
>>domain so RR would bounce email back to the senders?
>>
>>*TimDaniels*
>
> When I was on RR before moving to Comcast territory, it wasn't that
> the mailbox would fill up. Instead, we'd go through periods where the
> mail server would go offline. The worst that I can remember was a
> 10-day outage one November. We weren't happy campers.
>

I've been with RR since 2001 and have never had their email server go
down. However, there have been a very few occasions when the network
was down for maintenance or some problems. Only one lasted more than 36
hours. Most were scheduled and those times were posted with their
duration beforehand. Most unscheduled problems were after startup
glitches with their DNS servers during the setup period. Maybe I've
been lucky. Tech support was terrible the first 6 months, but great
since.



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Posted by $Bill on September 12, 2006, 8:47 pm
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John Gray wrote:

> I've been with RR since 2001 and have never had their email server go
> down. However, there have been a very few occasions when the network
> was down for maintenance or some problems. Only one lasted more than 36
> hours. Most were scheduled and those times were posted with their
> duration beforehand. Most unscheduled problems were after startup
> glitches with their DNS servers during the setup period. Maybe I've
> been lucky. Tech support was terrible the first 6 months, but great
> since.

You'll have to excuse me, but how would you know if the email server
was down (or at least not accepting inbound email) ? You may even be
able to send outgoing mail and check your mail, but still not be
receiving inbound email (depending on how the server is distributed).

36 hours down for maintenance is unconscionable to my way of thinking.


Posted by John Gray on September 13, 2006, 9:30 am
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> John Gray wrote:
>
>> I've been with RR since 2001 and have never had their email server
>> go down. However, there have been a very few occasions when the
>> network was down for maintenance or some problems. Only one lasted
>> more than 36 hours. Most were scheduled and those times were posted
>> with their duration beforehand. Most unscheduled problems were
>> after startup glitches with their DNS servers during the setup
>> period. Maybe I've been lucky. Tech support was terrible the first
>> 6 months, but great since.
>
> You'll have to excuse me, but how would you know if the email server
> was down (or at least not accepting inbound email) ? You may even be
> able to send outgoing mail and check your mail, but still not be
> receiving inbound email (depending on how the server is distributed).

How does anyone know with complete certainty? What I do know was that,
except for the few times there were the network problems I mentioned, I
was able to send and receive messages to/from another mail server I have
access to. I'd say that was a fair test of mail server availability. I
regularly do this as a matter of testing filters I have in place here.

> 36 hours down for maintenance is unconscionable to my way of
> thinking.
>

Even when a good portion of that time was from a major power outage that
affected everything from the East coast well into the Midwest?<G> Are
you saying that you stay online when the network has not power applied
to it?



Posted by $Bill on September 13, 2006, 10:11 am
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John Gray wrote:

> How does anyone know with complete certainty?

You don't - you'd have to be continually testing in order to be sure.

> Even when a good portion of that time was from a major power outage that
> affected everything from the East coast well into the Midwest?<G> Are
> you saying that you stay online when the network has not power applied
> to it?

I'm saying they should be on backup power and not be affected. The only
excuse for an outage that long is a natural disaster that takes the cable
out. Did they give you a refund for the 1.5 days of downtime ? I doubt
it. :)



Posted by John Gray on September 13, 2006, 11:17 am
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> John Gray wrote:
>
>> How does anyone know with complete certainty?
>
> You don't - you'd have to be continually testing in order to be sure.
>
>> Even when a good portion of that time was from a major power outage
>> that affected everything from the East coast well into the
>> Midwest?<G> Are you saying that you stay online when the network
>> has not power applied to it?
>
> I'm saying they should be on backup power and not be affected. The
> only excuse for an outage that long is a natural disaster that takes
> the cable out. Did they give you a refund for the 1.5 days of
> downtime ? I doubt it. :)
>
>

Doubt no more. Of course, I had to ask for it and it appeared on next
month's bill. It should be automatic, but I'm not sure that any major
ISP does it automatically. :^( Here we pay for the current month near
the first of the month.

I've never bothered to ask for refund for the rare occasional 1 to 4
hour as my time is more valuable to me than that. There are other
things in life.<G>



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