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Posted by Quaoar on May 14, 2005, 10:43 pm
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easygeezer wrote:
> Hi, please could someone help, my isp is Tiscali and I have recently
> bought an ethernet modem, have spent hours trying to connect but it
> will not let me. I am using windows xp and would appreciate any
> advice, step by step to get me connected, the modem can see the adsl
> connection but it is just tiscali will not let me log on, their
> customer support have been no help as are not interested unless using
> their usb modem..
Your modem *must* be "provisioned" - the MAC address entered into their
modem database and associated with their DHCP server - by the ISP before
it will function on their network. If the ISP will not provision the
modem then there is no hope that anything you do will make a difference.
Q
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