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Posted by T on February 7, 2008, 9:48 pm
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fatkinson@mishmash.com says...
> Folks,
>
> That directory assistance service that Pat recommended has really
> gone downhill. The last three times I've tried to use it, their
> operators couldn't hear me on two of those times (I tried calling back
> several times on each of those occasions). And the other time, I
> couldn't reach their operator at all.
>
> I've called and complained to their customer service the first two
> times. I was told that they'd get it fixed. The second time, I told
> them that that's what they told me before and never did anything about
> it. I was promised that a manager would call me back to discuss the
> problems I was seeing. Of course, I was never called back.
>
> Yesterday (when I experienced the operators not being about to hear
> me), I tried to call their corporate office/technical support numbers
> twice. I got ring, no answer both times.
>
> Does anyone know what is going on with these people?
>
> Regards,
>
>
>
> Fred
>
>
I'm a convert to Google's 411 services now. 1-800-GOOG-411. All
interactive voice response but works very well.
| ![[Telecom] Easy411](/images/header.jpg)
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