[Telecom]  911 service not universal

[Telecom] 911 service not universal

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Subject Author Date
[Telecom] 911 service not universal hancock4 11-25-2007
Posted by on November 25, 2007, 12:04 pm
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Several months ago, Consumers Reports did a report on cellular phones
and included a discussion on 911 service. It found that:

1) Nearly half of the U.S. territory is still without 911 centers that
can find wireless callers (mostly in rural areas, but that's where the
need could be greatest.)

2) There are 109 counties that have no 911 service of any kind at all,
a regular 7 or 10 digit number must be used to summon help.

I had presumed the entire country had advanced 911 service which
would, for landline callers, give the 911 center the caller's
address. Originally 911 just acted as a routing number and seized the
trunk. Later enhancements gave it more sophistication including
passing information about the caller based on their phone number from
a database.

Isn't the entire US now ESS, perhaps not all digital ESS, but at least
electronic switched?

Since some parts of the country have no 911 at all, I wonder how many
other parts have old-style 911.

I also wonder how well location-finding for cell phone calls works.
Plenty of people still have older handsets that don't have GPS and of
course can't send any information. I wonder how good they can
translate a coordinate location into a street address location,
particularly in a built up area, or, in a confusing area with many
buildings and odd streets and driveways.

(My own local govt's 911 service quality/capability is unknown as they
refuse to discuss it for "security reasons", even when a citizen has
had problems with it.)


NMFall 20%
Posted by Rick Merrill on November 26, 2007, 12:06 pm
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hancock4@bbs.cpcn.com wrote:
> Several months ago, Consumers Reports did a report on cellular phones
> and included a discussion on 911 service. It found that:
>
> 1) Nearly half of the U.S. territory is still without 911 centers that
> can find wireless callers (mostly in rural areas, but that's where the
> need could be greatest.)

What you ment to say was that
"E911" (enhanced 911 means that the center is automaticly given the
caller's location).

> 2) There are 109 counties that have no 911 service of any kind at all,
> a regular 7 or 10 digit number must be used to summon help.

Must be true Podunk! Heck, those areas probably use CB or SW radio
anyway for important communications.

> I had presumed the entire country had advanced 911 service which
> would, for landline callers, give the 911 center the caller's
> address. Originally 911 just acted as a routing number and seized the
> trunk. Later enhancements gave it more sophistication including
> passing information about the caller based on their phone number from
> a database.

nit pick: it not called 'advanced' but "enhanced".

> Isn't the entire US now ESS, perhaps not all digital ESS, but at least
> electronic switched?

Yes. Briant Pond, Maine was the last place in the continental USA to
have non-ESS service. They switched over some 10 years ago.

> Since some parts of the country have no 911 at all, I wonder how many
> other parts have old-style 911.
>
> I also wonder how well location-finding for cell phone calls works.
> Plenty of people still have older handsets that don't have GPS and of
> course can't send any information. I wonder how good they can
> translate a coordinate location into a street address location,
> particularly in a built up area, or, in a confusing area with many
> buildings and odd streets and driveways.

Cell Phone E911 is a work in progress. Some phones actually have GPS but
most services use triangulation from nearby towers.

> (My own local govt's 911 service quality/capability is unknown as they
> refuse to discuss it for "security reasons", even when a citizen has
> had problems with it.)

That's understandable. What is your question about it?


Posted by Diamond Dave on November 26, 2007, 12:08 pm
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On Sun, 25 Nov 2007 12:04:47 -0500 (EST), hancock4@bbs.cpcn.com wrote:

>1) Nearly half of the U.S. territory is still without 911 centers that
>can find wireless callers (mostly in rural areas, but that's where the
>need could be greatest.)

Doesn't surprise me. There are many areas of the US that are still
analog phone service, particularly in the rural west.

>2) There are 109 counties that have no 911 service of any kind at all,
>a regular 7 or 10 digit number must be used to summon help.

That number does surprise me. I know that the county surrounding
Pittsburgh (Allegheny County) in Pennsylvania was the last major area
in the US that didn't have 911 service. It was well into the 90s that
the area I grew up in finally got 911. The major reason was that each
tiny municipality (township, borough, etc.) had their own emergency
services, but didn't have the money for 911. The township I lived in
finally had 911 by the early 90s, but that was just a three-digit call
forward type of arrangmenet for the 7 digit (at that time) police
number. Eventually the service was upgraded for enhanced 911 service
pretty much county wide, but most of the municpialities still handle
their own 911 or go in as a group of townships/boroughs.

>I had presumed the entire country had advanced 911 service which
>would, for landline callers, give the 911 center the caller's
>address. Originally 911 just acted as a routing number and seized the
>trunk. Later enhancements gave it more sophistication including
>passing information about the caller based on their phone number from
>a database.

911 came in three stages:

1) A simple number for people to remember and dial, but all that did
was just call the emergency center like a 7 digit number would.

2) When the caller called 911, the switch seized a speciall trunk to
the emergency center and sent the ANI of the person's phone number. On
landline phones, the caller's line can be "held up" just like an
operator can (in other words, the line couldn't be hung up until the
911 operator dropped their end).

3) Enhanced 911 with databases with street addresses and probably
maps.

>Isn't the entire US now ESS, perhaps not all digital ESS, but at least
>electronic switched?

Since late 1999, all the US has some sort of electronic switching
system. Most are true digital with a handful of analog ESS. I think
all these analog switches are 1AESS.

>Since some parts of the country have no 911 at all, I wonder how many
>other parts have old-style 911.

I'd say quite a few.

>I also wonder how well location-finding for cell phone calls works.
>Plenty of people still have older handsets that don't have GPS and of
>course can't send any information. I wonder how good they can
>translate a coordinate location into a street address location,
>particularly in a built up area, or, in a confusing area with many
>buildings and odd streets and driveways.

Depends on the person and how familiar they are with the area. Also,
in rural areas you're lucky to get one tower, let alone two or three
to get a good trianglulation.

>(My own local govt's 911 service quality/capability is unknown as they
>refuse to discuss it for "security reasons", even when a citizen has
>had problems with it.)

I'd talk to your local government and not the emergency services
folks.

Dave


Posted by Steven Lichter on November 26, 2007, 12:25 pm
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Many years ago Los Angeles has an Emergency Call system 116, which
connected you to an emergency center,you had to supply the information,
but a trace could be made. They used to advertise it with: If in a fix
dial 116. Any other cities have anything like this years ago?

Diamond Dave wrote:
> On Sun, 25 Nov 2007 12:04:47 -0500 (EST), hancock4@bbs.cpcn.com wrote:
>
>> 1) Nearly half of the U.S. territory is still without 911 centers that
>> can find wireless callers (mostly in rural areas, but that's where the
>> need could be greatest.)
>
> Doesn't surprise me. There are many areas of the US that are still
> analog phone service, particularly in the rural west.
>
>> 2) There are 109 counties that have no 911 service of any kind at all,
>> a regular 7 or 10 digit number must be used to summon help.
>
> That number does surprise me. I know that the county surrounding
> Pittsburgh (Allegheny County) in Pennsylvania was the last major area
> in the US that didn't have 911 service. It was well into the 90s that
> the area I grew up in finally got 911. The major reason was that each
> tiny municipality (township, borough, etc.) had their own emergency
> services, but didn't have the money for 911. The township I lived in
> finally had 911 by the early 90s, but that was just a three-digit call
> forward type of arrangmenet for the 7 digit (at that time) police
> number. Eventually the service was upgraded for enhanced 911 service
> pretty much county wide, but most of the municpialities still handle
> their own 911 or go in as a group of townships/boroughs.
>
>> I had presumed the entire country had advanced 911 service which
>> would, for landline callers, give the 911 center the caller's
>> address. Originally 911 just acted as a routing number and seized the
>> trunk. Later enhancements gave it more sophistication including
>> passing information about the caller based on their phone number from
>> a database.
>
> 911 came in three stages:
>
> 1) A simple number for people to remember and dial, but all that did
> was just call the emergency center like a 7 digit number would.
>
> 2) When the caller called 911, the switch seized a speciall trunk to
> the emergency center and sent the ANI of the person's phone number. On
> landline phones, the caller's line can be "held up" just like an
> operator can (in other words, the line couldn't be hung up until the
> 911 operator dropped their end).
>
> 3) Enhanced 911 with databases with street addresses and probably
> maps.
>
>> Isn't the entire US now ESS, perhaps not all digital ESS, but at least
>> electronic switched?
>
> Since late 1999, all the US has some sort of electronic switching
> system. Most are true digital with a handful of analog ESS. I think
> all these analog switches are 1AESS.
>
>> Since some parts of the country have no 911 at all, I wonder how many
>> other parts have old-style 911.
>
> I'd say quite a few.
>
>> I also wonder how well location-finding for cell phone calls works.
>> Plenty of people still have older handsets that don't have GPS and of
>> course can't send any information. I wonder how good they can
>> translate a coordinate location into a street address location,
>> particularly in a built up area, or, in a confusing area with many
>> buildings and odd streets and driveways.
>
> Depends on the person and how familiar they are with the area. Also,
> in rural areas you're lucky to get one tower, let alone two or three
> to get a good trianglulation.
>
>> (My own local govt's 911 service quality/capability is unknown as they
>> refuse to discuss it for "security reasons", even when a citizen has
>> had problems with it.)
>
> I'd talk to your local government and not the emergency services
> folks.
>
> Dave
>


--
The Only Good Spammer is a Dead one!! Have you hunted one down today?
(c) 2007 I Kill Spammers, Inc. A Rot In Hell Co.


Posted by danny burstein on November 26, 2007, 6:08 pm
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>>2) There are 109 counties that have no 911 service of any kind at all,
>>a regular 7 or 10 digit number must be used to summon help.

Watcha wanna bet that a hefty number of those
areas have a "911 surcharge" cheerfully being
paid each month by the customers...??



--
_____________________________________________________
Knowledge may be power, but communications is the key
                 dannyb@panix.com
[to foil spammers, my address has been double rot-13 encoded]


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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