TTY public telephone repost [telecom]

TTY public telephone repost [telecom]
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Subject Author Date
TTY public telephone repost [telecom] hancock4 08-01-2008
Posted by on August 1, 2008, 3:04 pm
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Previously we discussed if TTY telephone service exists. We noted
that it does and there are even pay phones with TTY keyboards.

Here is a link to such a phone on the New York MTA transit network:

http://www.mta.info/mta/dailypics/MTA-TTY%20phone.jpg

The caption reads: "TTY telephones at many stations help make MTA
services more accessible to people with disabilities."


Side note: The Trenton NJ train station continues its
reconstruction. Additional pay phones have been installed in the rear
entrance, one accepting coins for long distance, apparently overseas
(handset painted yellow). I noticed the other day two people using
the front entrance pay phones. So, pay phones are still being used.


NMFall 20%
Posted by Bill Horne on August 1, 2008, 5:32 pm
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hancock4@bbs.cpcn.com wrote:
> Previously we discussed if TTY telephone service exists. We noted
> that it does and there are even pay phones with TTY keyboards.
>
> Here is a link to such a phone on the New York MTA transit network:
>
> http://www.mta.info/mta/dailypics/MTA-TTY%20phone.jpg
>
> The caption reads: "TTY telephones at many stations help make MTA
> services more accessible to people with disabilities."
>

TDD-equipped payphones, while better than nothing, are not a solution to
communicaiton for hearing-impaired telephone customers.

What gets my goat is that public utilities don't offer TDD services
anymore, at least not in the Boston area: deaf/speech-impaired customers
are expected to resort to the relay service to do business with
regulated monopolies, and most local governments don't bother to
maintain a TDD line either.

Bill Horne

--
E. William Horne
William Warren Consulting
Computer & Network Installations and Service
781-784-7287

Filter QRM for direct replies


Posted by Steven Lichter on August 1, 2008, 8:26 pm
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Bill Horne wrote:
> hancock4@bbs.cpcn.com wrote:
>> Previously we discussed if TTY telephone service exists. We noted
>> that it does and there are even pay phones with TTY keyboards.
>>
>> Here is a link to such a phone on the New York MTA transit network:
>>
>> http://www.mta.info/mta/dailypics/MTA-TTY%20phone.jpg
>>
>> The caption reads: "TTY telephones at many stations help make MTA
>> services more accessible to people with disabilities."
>>
>
> TDD-equipped payphones, while better than nothing, are not a solution to
> communicaiton for hearing-impaired telephone customers.
>
> What gets my goat is that public utilities don't offer TDD services
> anymore, at least not in the Boston area: deaf/speech-impaired customers
> are expected to resort to the relay service to do business with
> regulated monopolies, and most local governments don't bother to
> maintain a TDD line either.
>
> Bill Horne
>
In California there is a service that gives special phones to people
that need them and one type are TDD devices. Before deregulation I
believe most companies offered them.

--
The Only Good Spammer is a Dead one!! Have you hunted one down today?
(c) 2008 I Kill Spammers, Inc. A Rot In Hell Co.


Posted by on August 4, 2008, 6:23 pm
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> What gets my goat is that public utilities don't offer TDD services
> anymore, at least not in the Boston area: deaf/speech-impaired customers
> are expected to resort to the relay service to do business with
> regulated monopolies, and most local governments don't bother to
> maintain a TDD line either.

I checked a few listings:

The MBTA (transit operator) says on its web page: "for our Deaf or
Hard of Hearing: customers TTY (617) 222-5146",

City of Boston does not have an explicit general TTY number, but a
great many individual city departments (search under TTY) had TTY
lines.

It appears that on some websites one must search "TTY" to get the
number. The Massachusetts web site had a directory: See:
http://www.sec.state.ma.us/cis/cistel/tty.htm

Some utility companies did have TTY, but others did not.

***** Moderator's Note *****

That's good news, but my concern remains: "some" utilities should be
forced to serve hearing/speech impaired customers. TDD users need to
know that the device is a reliable substitute for voice
communications, not only for the government, but for _all_ the
companies they /have/ to deal with.

Bill Horne
Temporary Moderator

Please put [Telecom] at the end of your subject line, or I may never
see your post! Thanks!

We have a new address for email submissions: telecomdigestmoderator
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Posted by on August 6, 2008, 9:17 am
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Of course, if you wanted or needed to install a TTY with a public pay phone,
there are at least two companies that manufacture the devices:

Krown Manufacturing - <http://www.krownmfg.com/html/products/payphone_tty.html>
Ultratec - <http://www.ultratec.com/ttys/public_ttys.php>

Regards,
TheLinuxFan


***** Moderator's Note *****

Thanks for your note: if we can convince our public utilities to buy
them and to answer the calls, I'd be a happy camper.

Bill Horne
Temporary Moderator

Please put [Telecom] at the end of your subject line, or I may never
see your post! Thanks!

We have a new address for email submissions: telecomdigestmoderator
atsign telecom-digest.org. This is only for those who submit posts via
email: if you use a newsreader or a web interface to contribute to the
digest, you don't need to change anything.


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