Symposium 5.0 & Web Client 4.0

Symposium 5.0 & Web Client 4.0

NewsGroups | Search | Tools
 comp.dcom.sys.nortel  Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Symposium 5.0 & Web Client 4.0 Michael Andrews 05-31-2005
Posted by Michael Andrews on May 31, 2005, 10:51 am
If you were  Registered and logged in, you could reply and use other advanced thread options


Hi all,

Recently (to my understanding), Nortel started supporting the Symposium
configuration of having both the SCCS and WebClient on the same server
(as opposed to a separate server for each).

Due to our network, we have problems with the connection between SCCS
and WebClient breaking now and then. It's an easy fix, but annoying
for our end users when they call me to say that Symposium isn't working
right. This newly supported configuration, I'm almost positive, would
solve our issues.

What I'm wondering is if anyone in this group has this type of
configuration yet, and if it works out for you, any 'gotchas', etc.

Thanks for any input!



Spring Sale Save 20% Banner - Sale Ended 5/3/07 So Updated to NonPromo Ad
Posted by Lawrence Roney on June 2, 2005, 4:16 am
If you were  Registered and logged in, you could reply and use other advanced thread options


Nortel calls this a co-resident setup. We installed SCCS 5.0 and
Webclient(WC) 4.0 a few months ago on a dual Xeon Dell 2850 server.

I'm having a few issues when setting up agents in the traditional SCCS
"thick" client and them not appearing in the WC. The WC will also
sometimes "see" the agent but will not allow you to assign it into a WC
partition. Not sure if this is a co-resident issue or just a WC issue.
Our vendor (NextiraOne) has been a big help with the WC piece. They
recommend that once you start using the WC that you not use the "thick"
client for agent moves, adds, and changes. Everything on the WC might
just need to be resync'ed with the SCCS database for it to be happy.

The Webclient multicast real-time displays and all the other features
seem to work fine on the co-resident setup.

Note that Nortel requires Windows 2003 Server on a co-resident setup.
If you run 2 separate servers, they can stay on W2K. The good news is
you can do all the setup, config and testing of the SCCS 5.0 and then
install the WebClient piece later. I believe that you DO need to
initially indicate your intention to do a co-resident setup BEFORE you
install the SCCS 5.0 piece. You can't just add the WC onto an existing
SCCS box if it was not initially configured for co-residency.

Also, with a co-resident setup you need to use a separate backup program
to backup the whole box. The built-in SCCS database backup scheduler
does not backup the WC software or any of the WC specific configurations
(access, partitions, etc.)

Overall, I'm a firm believer in minimizing the number of servers a
person needs to manage. The co-resident setup is perfect for this and
once my few bugs get ironed out, it will be really nice.

L.

Michael Andrews wrote:

> Hi all,
>
> Recently (to my understanding), Nortel started supporting the Symposium
> configuration of having both the SCCS and WebClient on the same server
> (as opposed to a separate server for each).
>
> Due to our network, we have problems with the connection between SCCS
> and WebClient breaking now and then. It's an easy fix, but annoying
> for our end users when they call me to say that Symposium isn't working
> right. This newly supported configuration, I'm almost positive, would
> solve our issues.
>
> What I'm wondering is if anyone in this group has this type of
> configuration yet, and if it works out for you, any 'gotchas', etc.
>
> Thanks for any input!
>



Posted by Michael Andrews on June 6, 2005, 4:26 am
If you were  Registered and logged in, you could reply and use other advanced thread options


Lawrence,

Thanks for the great information! It's much appreciated and very
interesting. I'll be sure to post my experiences if/when we move to
this setup.

~ Mike



Similar ThreadsPosted
Re: Symposium Web Client January 13, 2006, 8:26 am
Re: Symposium Web Client January 13, 2006, 4:25 pm
Symposium Windows Client R4 with Skillview 6.1 May 10, 2005, 9:12 pm
BCM IP Client January 23, 2008, 10:26 am
about contivity VPN client January 25, 2006, 9:17 am
Contivity client February 14, 2007, 7:10 pm
VISTA Contivity client November 12, 2006, 12:09 am
Contivity VPN Client problems January 19, 2007, 4:35 am
Grief with Contivity VPN Client and 1010 September 24, 2005, 5:01 pm
Nortel VPN client not getting DNS server addresses October 3, 2005, 2:33 am

other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

Custom CGI Perl and PHP programming by 1-Script.com

Contact Us | Privacy Policy
The site map in XML format XML site map