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Posted by Rick Merrill on August 7, 2006, 4:42 pm
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zcarenow@yahoo.com wrote:
> Ok, here is my story. I lost my phone port connection with Vonage. I
> called the technical support and after about 30 minutes it was
> determined that something was wrong with my device eventhough i can
> still access internet. So my friend who used to have Vonage service
> told me that he still has his linksys router from a while back. I get
> it from him and follow the instructions on Vonage website to register
> the device with mac address. Well guess what, Vonage site says it
> doesn't recognize the Mac address. I'm pretty sure the Mac address(on
> bottom of device) is correct. The tech support gal(from India i
> believe) told me that on her end, the Vonage system doesn't recognize
> the device(Mac address)The gal told me to return it to wherever i
> bought it from. My question is, how can their system not recognize a
> legitimate Mac address? Should i buy another one from Ebay? I am sure
> in the hell not going to buy one at a retail store for like 60 bucks.
> Anyone with similar experiences? Thanks.
>
Could that policy be a way to disallow (possibly) stolen devices?
All ATA's are supposed to be between the router and the modem. I've
heard there are exceptions, but to preserve Quality of Service
the ATA must be next to the modem.
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