Small business phone system

Small business phone system

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Subject Author Date
Small business phone system Joe 09-13-2005
Posted by Carl Navarro on September 14, 2005, 10:42 am
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wrote:

>I may be wrong, but when I had a Panasonic installed in my workplace, I was
>under the impression that quite a bit of the programming had to be done via
>computer with software available only to certified Panasonic dealers. I was
>told the voicemail programming couldn't be changed without that. Is that
>not true? BTW, very satisfied- 824 and TVS50.


The TVS-50 can be programmed with a terminal. The TVA50 is programmed
with a laptop. The TA-824 and TVA-50 software is available to anyone.
No Panasonic voice mail system is easy to install.
.

Carl


>


Posted by David Ross on September 17, 2005, 7:38 am
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> My brother is about to purchase a new phone system for his veterinary
> practice and has a few bids on NEC IPK Basic systems w & w/o voice
> mail. The questions we are having is whether or not we could install a
> system ourselves, and which of the systems we've looked at would
> provide adequate service for this smallish practice.
>
> I'm fairly well versed at installations of anything technical
> (LANetworked computers, regular phone lines, electrical systems, etc.)
> as I've been mechanical all my life. I've looked at his existing phone
> system and I know I could have installed that, with an instruction
> booklet. As a matter of fact, the wiring for that system is done quite
> haphazardly above the suspended ceiling.

Check out ablecomm.com and necnec.com. Same company. They handle both
the Panasonic and NEC systems. Give you what you need for self install
and answer the phone when you have a question.

I've done several Pana KXTD systems from them and recently an NEC 1000.
No you don't need the "dealer" software but it does help. For Panasonic
there are 3rd party softwares, for the NEC you can get it from the NEC
web site.

As the other guy implied when there are over 1000 settings some with a
dozen choices and many choices in one area changing the meaning or
options in another it can be a bit daunting the first time out.

I can take a bit to get an auto attendant setup doing what you want even
if the programming is a snap as the first time or two the office will
say "we want" then later realize "oh, that's how it works... we don't
want THAT". :)

Call the Ablecomm folks after wandering their site.

Now a note. Apparently Panasonic has stop manufacturing the KXTD series.
Supposedly because they didn't want to change the production to meet
Euro environmental rules. Whatever. It's still a great system and will
be supported and have phones and part available for a long time.

As someone who has done both the NEC systems are physically MUCH smaller
and are easier to program. The Panasonic VM is a box ranging from the
size of a shoe box to much larger. The NEC VM is a compact flash card
that plugs into the base unit. :)


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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