Site to site VPN - when VPN is up, web access fails

Site to site VPN - when VPN is up, web access fails

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Subject Author Date
Site to site VPN - when VPN is up, web access fails eamonnb 01-18-2007
Posted by eamonnb on January 18, 2007, 6:32 am
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Hi,

I've got a problem with a site to site VPN. My company runs web
services for its customers. As part of the set up for one of them I've
had to set up a VPN between us and them (I'm using a safe@office 500P,
they're using a PIX). The VPN works well, but when it is up, the
customer can no longer access our web service.

It's been suggested that they should be using internal IP addresses to
access the service, but unfortunately this doesn't work either.

As far as I can see, when the VPN is up, all access to our services is
being sent down the tunnel rather than going out through the internet.
Is there any way I can control this? Is there any VPN config I need to
do to sort this out, or is this a different problem?

Any ideas from anyone on how I can resolve this problem would be very
gratefully received.

Eamonn


Pure Networks
Posted by on January 19, 2007, 7:01 am
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You have to allow internal traffic at the remote LAN at the PIX, but I
can't remember how to do it...

Investigate it.

eamonnb ha escrito:

> Hi,
>
> I've got a problem with a site to site VPN. My company runs web
> services for its customers. As part of the set up for one of them I've
> had to set up a VPN between us and them (I'm using a safe@office 500P,
> they're using a PIX). The VPN works well, but when it is up, the
> customer can no longer access our web service.
>
> It's been suggested that they should be using internal IP addresses to
> access the service, but unfortunately this doesn't work either.
>
> As far as I can see, when the VPN is up, all access to our services is
> being sent down the tunnel rather than going out through the internet.
> Is there any way I can control this? Is there any VPN config I need to
> do to sort this out, or is this a different problem?
>
> Any ideas from anyone on how I can resolve this problem would be very
> gratefully received.
>
> Eamonn


Posted by on January 19, 2007, 12:12 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
I've had an issue with my vpn and their support helped me resolve it on
the
chat within 20 minutes!

www.sofaware.com

I would recommend talking to them on the chat.

jmguerrero@gmail.com wrote:
> You have to allow internal traffic at the remote LAN at the PIX, but I
> can't remember how to do it...
>
> Investigate it.
>
> eamonnb ha escrito:
>
> > Hi,
> >
> > I've got a problem with a site to site VPN. My company runs web
> > services for its customers. As part of the set up for one of them I've
> > had to set up a VPN between us and them (I'm using a safe@office 500P,
> > they're using a PIX). The VPN works well, but when it is up, the
> > customer can no longer access our web service.
> >
> > It's been suggested that they should be using internal IP addresses to
> > access the service, but unfortunately this doesn't work either.
> >
> > As far as I can see, when the VPN is up, all access to our services is
> > being sent down the tunnel rather than going out through the internet.
> > Is there any way I can control this? Is there any VPN config I need to
> > do to sort this out, or is this a different problem?
> >
> > Any ideas from anyone on how I can resolve this problem would be very
> > gratefully received.
> >
> > Eamonn


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