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Posted by MC on July 23, 2008, 9:33 pm
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> Okay so every person that I have talked to, I have confused on this
> issue, so I'm asking for help.
>
> What I know; I have 2 phones, each capable of 2 lines, 2 phone
> numbers, and 2 splitters(L1/L2)
>
> What I need; I need my phone and my staff's phone to be able to pick
> up line 1 or line 2, also if I am on a call, I can put a caller on
> hold, and answer the other line.
>
> I can set it up so that 1 phone can answer both lines, but the other
> phone can only answer 1. I need to know which cords go to which
> splitter and which phone jack, and which line.
It sounds to me like you don't need the splitters. Each phone needs to
connect to both lines. Normally a single 4-wire modular cable carries both
lines (one on the inner pair of wires and one on the outer). Make sure it
actually has 4 wires.
If you need to "split" a single wall socket so you can plug both phones into
it, then instead of a splitter that separates the 2 lines, you want an
outlet multiplier that connects all 4 wires to each of its outlets, such as
Radio Shack 279-432.
(A splitter is for when you have 1-line phones that need to work in a 2-line
environment. And even then, only if you need to get to Line 2, since
normally if you plug a 1-line phone into a 2-line socket you will get Line
1, the one that is on the inner pair of wires.)
| ![Setting up office phones [Telecom]](/images/header.jpg)
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