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Posted by John 807 on May 4, 2006, 1:38 pm
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Paul,
Find the maintenance section go to port DN section select Dn put in
DN number find the port cross connect that port to the proper jack. Make
sure set relocate is off.
John 807
> Hello All.
>
> If I sound like I don't know what I am talking about that would be
> because I don't. Looking after the phones has only recently become part
> of my job description.
>
> We have a Norstar MICS 4.0 system. Yesterday I did my first "set
> relocate." This is what I did.
>
> 1. Turned set relocate on.
> 2. Unplugged phone X from location A.
> 3. Plugged phone X into location B.
> 4. Turned set relocate off.
>
> It worked.
>
> Now for the problem.
>
> The old phone that was at location B, phone Y, had already been
> unplugged before I did the set reloction for phone X. I don't know who
> unplugged it or when it was unplugged, but that phone needs to be
> plugged into another jack, location C. I tried turning set relocate
> back on and plugging the phone into location C but it does not work.
> That extension now seems to be in limbo. When I dial the number I get a
> busy signal.
>
> How do I fix this?
>
> Please forgive the newbie question. I have search manual and the usenet
> archives but I have been unable to find a solution.
>
> Any help would be appreciated.
>
> Thanks,
>
> Paul
>
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