SB5120 & Comcast Woes

SB5120 & Comcast Woes

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Subject Author Date
SB5120 & Comcast Woes mediumhappy 12-18-2006
Posted by Ed Nielsen on December 22, 2006, 10:38 am
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Lower packet loss with the modem pumping out more suggests that there
may be some noise (impulse, ingress) hopping onto your drop. Where did
they pad your cable? Right at the modem? If you can get to the main
splitter, try padding there. Don't worry about the input -- you have
plenty of room there to do what you want. You can go down to ~-12dBmV
before there would start to be any cause of concern. Heck, I used to
run at ~-12/52 for about 4 years until some plant issues caused me to
alter that. Now, I'm at +7/49, and I hate it. One of these days soon,
I'll get around to swapping out my DC to fix it.


CIAO!

Ed N.

Timothy Daniels wrote:
> Without the 2:1 splitter, the downstream signal level rises to 10 dBmv
> (from 9 dBmV) and the upstream signal level drops to 47 dBmV (from
> 49 dBmV). The tracerts show a quadrupling (or more) of timeouts with
> the splitter removed. It seems that the lower transmit level hinders the
> packets' survival rate, and that the splitter, in reducing the receive
> level,
> causes the modem to drop its transmit level and thus increases the
> timeout incidence. Is that right?
>
> BTW, *I* put the splitter between the modem and the RR network
> for analog cable TV reception of local stations. Whenever the techs
> were here, the splitter had been replaced by a barrel connector
> (don't ask). As far as TW is concerned, my only service from them
> is RoadRunner. But no instruments measured levels within my condo
> unit. The only measurements that they took directly were on the level
> from the amp in the vault at the curb and on the output from the building's
> amp that resulted from their padding down the signal coming from the
> curb amp. The only measurements that they took specific to my modem
> were the remote readings reported to them from by cell phone from the
> central office. They said that it gave them more information than what
> I got from the modem's webpage and, presumably, what they could learn
> by tapping into the line between the wall outlet and my modem. So it's
> strange that the timeouts are so much less frequent when I put my 2:1
> splitter in the line - it is not what they thought the usual
> configuration was.
>
> *TimDaniels*

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Posted by Timothy Daniels on December 22, 2006, 1:38 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
I think you got that backwards. First, the modem appears to be
reporting a positive offset - a level *above* some reference level,
not a negative offset from some reference. Thus, with the splitter
in the line, the downstream level drops in magnitude from 10 dBmV
to 9 dBmV (this morning, and during the day yesterday, the downs-
stream level with the splitter in the line is/was 7 dBmV). And the
upstream level rose to 49 dBmV from 47 dBmV with the splitter
(today it's at 50 dBmV with the splitter.)

That's agrees with the model that the Transmit upstream level varies
counter to the downstream Received level, and it also suggests that
the upstream level is a positive value, not a value below a reference
level. Given that, it looks as if the high downstream level was set
too high for there not to be a splitter since the packet loss *increases*
when I substitute a barrel connector for the splitter.

This would make sense if the cable company always assumes that
there would be one or two TVs hung off the same line - a likely
scenario for the average unit in a condo building, but just not the
scenario in my condo unit.

*TimDaniels*


"Ed Nielsen" wrote:
> Lower packet loss with the modem pumping out more suggests that there
> may be some noise (impulse, ingress) hopping onto your drop. Where did
> they pad your cable? Right at the modem? If you can get to the main
> splitter, try padding there. Don't worry about the input -- you have
> plenty of room there to do what you want. You can go down to ~-12dBmV
> before there would start to be any cause of concern. Heck, I used to
> run at ~-12/52 for about 4 years until some plant issues caused me to
> alter that. Now, I'm at +7/49, and I hate it. One of these days soon,
> I'll get around to swapping out my DC to fix it.
>
>
> CIAO!
>
> Ed N.
>
> Timothy Daniels wrote:
>> Without the 2:1 splitter, the downstream signal level rises to 10 dBmv
>> (from 9 dBmV) and the upstream signal level drops to 47 dBmV (from
>> 49 dBmV). The tracerts show a quadrupling (or more) of timeouts with
>> the splitter removed. It seems that the lower transmit level hinders the
>> packets' survival rate, and that the splitter, in reducing the receive
>> level,
>> causes the modem to drop its transmit level and thus increases the
>> timeout incidence. Is that right?
>>
>> BTW, *I* put the splitter between the modem and the RR network
>> for analog cable TV reception of local stations. Whenever the techs
>> were here, the splitter had been replaced by a barrel connector
>> (don't ask). As far as TW is concerned, my only service from them
>> is RoadRunner. But no instruments measured levels within my condo
>> unit. The only measurements that they took directly were on the level
>> from the amp in the vault at the curb and on the output from the building's
>> amp that resulted from their padding down the signal coming from the
>> curb amp. The only measurements that they took specific to my modem
>> were the remote readings reported to them from by cell phone from the
>> central office. They said that it gave them more information than what
>> I got from the modem's webpage and, presumably, what they could learn
>> by tapping into the line between the wall outlet and my modem. So it's
>> strange that the timeouts are so much less frequent when I put my 2:1
>> splitter in the line - it is not what they thought the usual
>> configuration was.
>>
>> *TimDaniels*

Posted by Ed Nielsen on December 23, 2006, 11:49 am
If you were  Registered and logged in, you could reply and use other advanced thread options
That "reference level" (as you call it), like most numbers that have a
(+) or a (-) before them is 0. DOCSIS says that cable modems have an
input level window of -15 - +15dBmV, which simply means that as long as
the input signal level is within that window, it will work. The output
level window, as dictated by DOCSIS, is +8 - +58dBmV. Again, as long as
the output level of the cable modem is within that window, it will work.

The input level, of course, is determined by the plant/drop system. For
example: There is a line extender (amplifier) at the pedestal that
feeds your house. [Single family home with a white picket fence and a
couple of elm trees in the front yard out in the suburbs. Can't forget
the 2 dogs and a cat, a swing on the front porch, a vegetable garden,
and a few fruit trees out back, etc.] The tap on the output of that
L.E. is a 26 value tap, and the length of your drop is 100', and the
DOCSIS frequency is 600MHz, and it is a QAM256 system. The L.E is
running out at 44dBmV (no slope, the output is flat), which equates to
18dBmV coming out of the tap. 100 feet of RG 6 loses ~5dB@600MHz, so
you a level of 13dBmV at the groundblock. In a QAM256 system, the data
carrier runs at 6dB below the nearest analog channel, so that 13dBmV
becomes 7dBmV. Place a cable modem right at the groundblock, and it
will see an input level of +7dBmV. Say you have a TV set in the family
room and your computer is in a room 25' from the groundblock. A 2-way
splitter loses ~3.9dB at 600MHz and the 25' drop to the cable modem
loses 1.25dB. That 7dBmV at the groundblock then becomes (+7-3.9-1.25=)
1.85dBmV at the input of the cable modem. Suppose you have 4 TV sets.
The input level at your cable modem would then be (7-7.9-1.25=)
-2.15dBmV. Change the attenuation and the input level changes by the
same amount. A 30dB wide input level, cable modems have.

On the output side in the same scenario, the return amp in the L.E.
wants to see ~10dBmV. The pathway from cable modem is the drop and the
tap. Let's say that the upstream frequency is 22MHz. RG 6 loses
~1.25dB/100' at 22MHz. The pathway to that amp has the signal losing
1.25dB (drop) and 26dB (tap). 10 (required input level to the amp) + 26
(tap) + 1.25 (drop) would have the cable modem pumping out 37.25dBmV.
One TV (2-way splitter) and the cable modem 25' from the groundblock
would have it pumping out (10+26+1.253.6+.31=) 41.16. Four TVs would
necessitate that the modem transmit at 44.56dBmV.

The CMTS (Cable Modem Termination System (in the headend)) wants a
signal level of 0dBmV at its input. No wide window like cable modems
have -- it wants 0dBmV. If the attenuation at a cable modem changes,
the CMTS tells the modem to increase or decrease its output level
accordingly. If a cable modem runs so as to hit the CMTS with too hot
of a signal, the CMTS tells it to turn itself down. Too little and it
tells the modem to turn itself up. When you remove the splitter from
your drop, you reduce the attenuation of your drop by 3.5dB, which means
that there is 3.5dBmV more signal hitting the CMTS than previously, so
the CMTS tells the modem to turn itself down. Put it back in and the
modem is told to crank up the power to compensate for the increase in
attenuation. That is why the transmit levels vary when you
remove/insert the splitter.

If noise gets into the line, whether it be in the drop or somewhere in
the plant, the CMTS can't hear the cable modem as well as it needs to,
so it tells the modem to "speak louder," same thing as you do when
conversing with someone on the sidewalk and a loud car drives by. Noise
can be ingress from a local broadcaster or impulse noise such as from a
blow dryer or vacuum cleaner.


CIAO!

Ed N.



Timothy Daniels wrote:
> I think you got that backwards. First, the modem appears to be
> reporting a positive offset - a level *above* some reference level,
> not a negative offset from some reference. Thus, with the splitter
> in the line, the downstream level drops in magnitude from 10 dBmV
> to 9 dBmV (this morning, and during the day yesterday, the downs-
> stream level with the splitter in the line is/was 7 dBmV). And the
> upstream level rose to 49 dBmV from 47 dBmV with the splitter
> (today it's at 50 dBmV with the splitter.)
>
> That's agrees with the model that the Transmit upstream level varies
> counter to the downstream Received level, and it also suggests that
> the upstream level is a positive value, not a value below a reference
> level. Given that, it looks as if the high downstream level was set
> too high for there not to be a splitter since the packet loss *increases*
> when I substitute a barrel connector for the splitter.
>
> This would make sense if the cable company always assumes that
> there would be one or two TVs hung off the same line - a likely
> scenario for the average unit in a condo building, but just not the
> scenario in my condo unit.
>
> *TimDaniels*
>
>
> "Ed Nielsen" wrote:
>> Lower packet loss with the modem pumping out more suggests that there
>> may be some noise (impulse, ingress) hopping onto your drop. Where
>> did they pad your cable? Right at the modem? If you can get to the
>> main splitter, try padding there. Don't worry about the input -- you
>> have plenty of room there to do what you want. You can go down to
>> ~-12dBmV before there would start to be any cause of concern. Heck, I
>> used to run at ~-12/52 for about 4 years until some plant issues
>> caused me to alter that. Now, I'm at +7/49, and I hate it. One of
>> these days soon, I'll get around to swapping out my DC to fix it.
>>
>>
>> CIAO!
>>
>> Ed N.
>>
>> Timothy Daniels wrote:
>>> Without the 2:1 splitter, the downstream signal level rises to 10 dBmv
>>> (from 9 dBmV) and the upstream signal level drops to 47 dBmV (from
>>> 49 dBmV). The tracerts show a quadrupling (or more) of timeouts with
>>> the splitter removed. It seems that the lower transmit level hinders
>>> the
>>> packets' survival rate, and that the splitter, in reducing the
>>> receive level,
>>> causes the modem to drop its transmit level and thus increases the
>>> timeout incidence. Is that right?
>>>
>>> BTW, *I* put the splitter between the modem and the RR network
>>> for analog cable TV reception of local stations. Whenever the techs
>>> were here, the splitter had been replaced by a barrel connector
>>> (don't ask). As far as TW is concerned, my only service from them
>>> is RoadRunner. But no instruments measured levels within my condo
>>> unit. The only measurements that they took directly were on the level
>>> from the amp in the vault at the curb and on the output from the
>>> building's
>>> amp that resulted from their padding down the signal coming from the
>>> curb amp. The only measurements that they took specific to my modem
>>> were the remote readings reported to them from by cell phone from the
>>> central office. They said that it gave them more information than what
>>> I got from the modem's webpage and, presumably, what they could learn
>>> by tapping into the line between the wall outlet and my modem. So it's
>>> strange that the timeouts are so much less frequent when I put my 2:1
>>> splitter in the line - it is not what they thought the usual
>>> configuration was.
>>>
>>> *TimDaniels*

Posted by Timothy Daniels on December 23, 2006, 7:53 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Yup, that all sounds right. :-) And it sounds like the cable modem
is receiving and transmitting the right signal levels. But why would
the packet loss increase when the barrel connector is substituted
for the splitter, thus causing the upstream signal level to rise from
+47dBmV to +49 dBmV as a result of the downstream signal level
dropping from +10 dBmv to +7 dBmV? I'd think that the louder
outgoing signal would better the signal-to-noise ratio. as seen by
the network.

*TimDaniels*


"Ed Nielsen" wrote:
> That "reference level" (as you call it), like most numbers that have a
> (+) or a (-) before them is 0. DOCSIS says that cable modems have an
> input level window of -15 - +15dBmV, which simply means that as long as
> the input signal level is within that window, it will work. The output
> level window, as dictated by DOCSIS, is +8 - +58dBmV. Again, as long as
> the output level of the cable modem is within that window, it will work.
>
> The input level, of course, is determined by the plant/drop system. For
> example: There is a line extender (amplifier) at the pedestal that
> feeds your house. [Single family home with a white picket fence and a
> couple of elm trees in the front yard out in the suburbs. Can't forget
> the 2 dogs and a cat, a swing on the front porch, a vegetable garden,
> and a few fruit trees out back, etc.] The tap on the output of that
> L.E. is a 26 value tap, and the length of your drop is 100', and the
> DOCSIS frequency is 600MHz, and it is a QAM256 system. The L.E is
> running out at 44dBmV (no slope, the output is flat), which equates to
> 18dBmV coming out of the tap. 100 feet of RG 6 loses ~5dB@600MHz, so
> you a level of 13dBmV at the groundblock. In a QAM256 system, the data
> carrier runs at 6dB below the nearest analog channel, so that 13dBmV
> becomes 7dBmV. Place a cable modem right at the groundblock, and it
> will see an input level of +7dBmV. Say you have a TV set in the family
> room and your computer is in a room 25' from the groundblock. A 2-way
> splitter loses ~3.9dB at 600MHz and the 25' drop to the cable modem
> loses 1.25dB. That 7dBmV at the groundblock then becomes (+7-3.9-1.25=)
> 1.85dBmV at the input of the cable modem. Suppose you have 4 TV sets.
> The input level at your cable modem would then be (7-7.9-1.25=)
> -2.15dBmV. Change the attenuation and the input level changes by the
> same amount. A 30dB wide input level, cable modems have.
>
> On the output side in the same scenario, the return amp in the L.E.
> wants to see ~10dBmV. The pathway from cable modem is the drop and the
> tap. Let's say that the upstream frequency is 22MHz. RG 6 loses
> ~1.25dB/100' at 22MHz. The pathway to that amp has the signal losing
> 1.25dB (drop) and 26dB (tap). 10 (required input level to the amp) + 26
> (tap) + 1.25 (drop) would have the cable modem pumping out 37.25dBmV.
> One TV (2-way splitter) and the cable modem 25' from the groundblock
> would have it pumping out (10+26+1.253.6+.31=) 41.16. Four TVs would
> necessitate that the modem transmit at 44.56dBmV.
>
> The CMTS (Cable Modem Termination System (in the headend)) wants a
> signal level of 0dBmV at its input. No wide window like cable modems
> have -- it wants 0dBmV. If the attenuation at a cable modem changes,
> the CMTS tells the modem to increase or decrease its output level
> accordingly. If a cable modem runs so as to hit the CMTS with too hot
> of a signal, the CMTS tells it to turn itself down. Too little and it
> tells the modem to turn itself up. When you remove the splitter from
> your drop, you reduce the attenuation of your drop by 3.5dB, which means
> that there is 3.5dBmV more signal hitting the CMTS than previously, so
> the CMTS tells the modem to turn itself down. Put it back in and the
> modem is told to crank up the power to compensate for the increase in
> attenuation. That is why the transmit levels vary when you
> remove/insert the splitter.
>
> If noise gets into the line, whether it be in the drop or somewhere in
> the plant, the CMTS can't hear the cable modem as well as it needs to,
> so it tells the modem to "speak louder," same thing as you do when
> conversing with someone on the sidewalk and a loud car drives by. Noise
> can be ingress from a local broadcaster or impulse noise such as from a
> blow dryer or vacuum cleaner.
>
>
> CIAO!
>
> Ed N.
>
>
>
> Timothy Daniels wrote:
>> I think you got that backwards. First, the modem appears to be
>> reporting a positive offset - a level *above* some reference level,
>> not a negative offset from some reference. Thus, with the splitter
>> in the line, the downstream level drops in magnitude from 10 dBmV
>> to 9 dBmV (this morning, and during the day yesterday, the downs-
>> stream level with the splitter in the line is/was 7 dBmV). And the
>> upstream level rose to 49 dBmV from 47 dBmV with the splitter
>> (today it's at 50 dBmV with the splitter.)
>>
>> That's agrees with the model that the Transmit upstream level varies
>> counter to the downstream Received level, and it also suggests that
>> the upstream level is a positive value, not a value below a reference
>> level. Given that, it looks as if the high downstream level was set
>> too high for there not to be a splitter since the packet loss *increases*
>> when I substitute a barrel connector for the splitter.
>>
>> This would make sense if the cable company always assumes that
>> there would be one or two TVs hung off the same line - a likely
>> scenario for the average unit in a condo building, but just not the
>> scenario in my condo unit.
>>
>> *TimDaniels*
>>
>>
>> "Ed Nielsen" wrote:
>>> Lower packet loss with the modem pumping out more suggests that there
>>> may be some noise (impulse, ingress) hopping onto your drop. Where
>>> did they pad your cable? Right at the modem? If you can get to the
>>> main splitter, try padding there. Don't worry about the input -- you
>>> have plenty of room there to do what you want. You can go down to
>>> ~-12dBmV before there would start to be any cause of concern. Heck, I
>>> used to run at ~-12/52 for about 4 years until some plant issues
>>> caused me to alter that. Now, I'm at +7/49, and I hate it. One of
>>> these days soon, I'll get around to swapping out my DC to fix it.
>>>
>>>
>>> CIAO!
>>>
>>> Ed N.
>>>
>>> Timothy Daniels wrote:
>>>> Without the 2:1 splitter, the downstream signal level rises to 10 dBmv
>>>> (from 9 dBmV) and the upstream signal level drops to 47 dBmV (from
>>>> 49 dBmV). The tracerts show a quadrupling (or more) of timeouts with
>>>> the splitter removed. It seems that the lower transmit level hinders
>>>> the
>>>> packets' survival rate, and that the splitter, in reducing the
>>>> receive level,
>>>> causes the modem to drop its transmit level and thus increases the
>>>> timeout incidence. Is that right?
>>>>
>>>> BTW, *I* put the splitter between the modem and the RR network
>>>> for analog cable TV reception of local stations. Whenever the techs
>>>> were here, the splitter had been replaced by a barrel connector
>>>> (don't ask). As far as TW is concerned, my only service from them
>>>> is RoadRunner. But no instruments measured levels within my condo
>>>> unit. The only measurements that they took directly were on the level
>>>> from the amp in the vault at the curb and on the output from the
>>>> building's
>>>> amp that resulted from their padding down the signal coming from the
>>>> curb amp. The only measurements that they took specific to my modem
>>>> were the remote readings reported to them from by cell phone from the
>>>> central office. They said that it gave them more information than what
>>>> I got from the modem's webpage and, presumably, what they could learn
>>>> by tapping into the line between the wall outlet and my modem. So it's
>>>> strange that the timeouts are so much less frequent when I put my 2:1
>>>> splitter in the line - it is not what they thought the usual
>>>> configuration was.
>>>>
>>>> *TimDaniels*

Posted by Ed Nielsen on December 23, 2006, 10:43 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
It isn't packet loss that causes the modem to pump out more -- nor is it
because the downstream has changed. [You could use a couple of diplex
filters (not the satellite ones but similar in purpose) that separate
the forward path from the return path, pad the downstream down as much
as you want (or even amplify it) and you would see virtually no change
in the transmit level of the cable modem.] It is merely that because of
the reduced attenuation on the drop, the cable modem is hitting the CMTS
too hot, so it is told to turn down.

That suggests to me that there might be something (noise) getting into
the drop between the cable modem and the splitter/barrel location. When
you insert the splitter, you lower the signal level hitting the CMTS, so
it tells the cable modem to increase its transmit level. The signal
level from the splice location back to the lockbox remains pretty much
the same whether the splitter is in there or not -- it is only in the
portion of the drop from that location to the outlet that sees the
increase/decrease in signal level as the modem's transmit level changes.
Could that piece run parallel to some A.C. lines for awhile? There
could be something that is induced onto and is riding on the shield
until it finds a spot where it can leak onto the center conductor. Have
you tried grounding the splitter? If there is something riding on the
shield, that could give it somewhere to go where it will do no harm.


CIAO!

Ed N.

Timothy Daniels wrote:
> Yup, that all sounds right. :-) And it sounds like the cable modem
> is receiving and transmitting the right signal levels. But why would
> the packet loss increase when the barrel connector is substituted
> for the splitter, thus causing the upstream signal level to rise from
> +47dBmV to +49 dBmV as a result of the downstream signal level
> dropping from +10 dBmv to +7 dBmV? I'd think that the louder
> outgoing signal would better the signal-to-noise ratio. as seen by
> the network.
>
> *TimDaniels*
>
>
> "Ed Nielsen" wrote:
>> That "reference level" (as you call it), like most numbers that have a
>> (+) or a (-) before them is 0. DOCSIS says that cable modems have an
>> input level window of -15 - +15dBmV, which simply means that as long
>> as the input signal level is within that window, it will work. The
>> output level window, as dictated by DOCSIS, is +8 - +58dBmV. Again,
>> as long as the output level of the cable modem is within that window,
>> it will work.
>>
>> The input level, of course, is determined by the plant/drop system.
>> For example: There is a line extender (amplifier) at the pedestal
>> that feeds your house. [Single family home with a white picket fence
>> and a couple of elm trees in the front yard out in the suburbs. Can't
>> forget the 2 dogs and a cat, a swing on the front porch, a vegetable
>> garden, and a few fruit trees out back, etc.] The tap on the output
>> of that L.E. is a 26 value tap, and the length of your drop is 100',
>> and the DOCSIS frequency is 600MHz, and it is a QAM256 system. The
>> L.E is running out at 44dBmV (no slope, the output is flat), which
>> equates to 18dBmV coming out of the tap. 100 feet of RG 6 loses
>> ~5dB@600MHz, so you a level of 13dBmV at the groundblock. In a QAM256
>> system, the data carrier runs at 6dB below the nearest analog channel,
>> so that 13dBmV becomes 7dBmV. Place a cable modem right at the
>> groundblock, and it will see an input level of +7dBmV. Say you have a
>> TV set in the family room and your computer is in a room 25' from the
>> groundblock. A 2-way splitter loses ~3.9dB at 600MHz and the 25' drop
>> to the cable modem loses 1.25dB. That 7dBmV at the groundblock then
>> becomes (+7-3.9-1.25=) 1.85dBmV at the input of the cable modem.
>> Suppose you have 4 TV sets. The input level at your cable modem would
>> then be (7-7.9-1.25=) -2.15dBmV. Change the attenuation and the input
>> level changes by the same amount. A 30dB wide input level, cable
>> modems have.
>>
>> On the output side in the same scenario, the return amp in the L.E.
>> wants to see ~10dBmV. The pathway from cable modem is the drop and
>> the tap. Let's say that the upstream frequency is 22MHz. RG 6 loses
>> ~1.25dB/100' at 22MHz. The pathway to that amp has the signal losing
>> 1.25dB (drop) and 26dB (tap). 10 (required input level to the amp) +
>> 26 (tap) + 1.25 (drop) would have the cable modem pumping out
>> 37.25dBmV. One TV (2-way splitter) and the cable modem 25' from the
>> groundblock would have it pumping out (10+26+1.253.6+.31=) 41.16.
>> Four TVs would necessitate that the modem transmit at 44.56dBmV.
>>
>> The CMTS (Cable Modem Termination System (in the headend)) wants a
>> signal level of 0dBmV at its input. No wide window like cable modems
>> have -- it wants 0dBmV. If the attenuation at a cable modem changes,
>> the CMTS tells the modem to increase or decrease its output level
>> accordingly. If a cable modem runs so as to hit the CMTS with too hot
>> of a signal, the CMTS tells it to turn itself down. Too little and it
>> tells the modem to turn itself up. When you remove the splitter from
>> your drop, you reduce the attenuation of your drop by 3.5dB, which
>> means that there is 3.5dBmV more signal hitting the CMTS than
>> previously, so the CMTS tells the modem to turn itself down. Put it
>> back in and the modem is told to crank up the power to compensate for
>> the increase in attenuation. That is why the transmit levels vary
>> when you remove/insert the splitter.
>>
>> If noise gets into the line, whether it be in the drop or somewhere in
>> the plant, the CMTS can't hear the cable modem as well as it needs to,
>> so it tells the modem to "speak louder," same thing as you do when
>> conversing with someone on the sidewalk and a loud car drives by.
>> Noise can be ingress from a local broadcaster or impulse noise such as
>> from a blow dryer or vacuum cleaner.
>>
>>
>> CIAO!
>>
>> Ed N.
>>
>>
>>
>> Timothy Daniels wrote:
>>> I think you got that backwards. First, the modem appears to be
>>> reporting a positive offset - a level *above* some reference level,
>>> not a negative offset from some reference. Thus, with the splitter
>>> in the line, the downstream level drops in magnitude from 10 dBmV
>>> to 9 dBmV (this morning, and during the day yesterday, the downs-
>>> stream level with the splitter in the line is/was 7 dBmV). And the
>>> upstream level rose to 49 dBmV from 47 dBmV with the splitter
>>> (today it's at 50 dBmV with the splitter.)
>>>
>>> That's agrees with the model that the Transmit upstream level varies
>>> counter to the downstream Received level, and it also suggests that
>>> the upstream level is a positive value, not a value below a reference
>>> level. Given that, it looks as if the high downstream level was set
>>> too high for there not to be a splitter since the packet loss
>>> *increases*
>>> when I substitute a barrel connector for the splitter.
>>>
>>> This would make sense if the cable company always assumes that
>>> there would be one or two TVs hung off the same line - a likely
>>> scenario for the average unit in a condo building, but just not the
>>> scenario in my condo unit.
>>>
>>> *TimDaniels*
>>>
>>>
>>> "Ed Nielsen" wrote:
>>>> Lower packet loss with the modem pumping out more suggests that
>>>> there may be some noise (impulse, ingress) hopping onto your drop.
>>>> Where did they pad your cable? Right at the modem? If you can get
>>>> to the main splitter, try padding there. Don't worry about the
>>>> input -- you have plenty of room there to do what you want. You can
>>>> go down to ~-12dBmV before there would start to be any cause of
>>>> concern. Heck, I used to run at ~-12/52 for about 4 years until
>>>> some plant issues caused me to alter that. Now, I'm at +7/49, and I
>>>> hate it. One of these days soon, I'll get around to swapping out my
>>>> DC to fix it.
>>>>
>>>>
>>>> CIAO!
>>>>
>>>> Ed N.
>>>>
>>>> Timothy Daniels wrote:
>>>>> Without the 2:1 splitter, the downstream signal level rises to 10
>>>>> dBmv
>>>>> (from 9 dBmV) and the upstream signal level drops to 47 dBmV (from
>>>>> 49 dBmV). The tracerts show a quadrupling (or more) of timeouts with
>>>>> the splitter removed. It seems that the lower transmit level