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Posted by Terry on August 3, 2007, 7:42 pm
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> On Fri, 03 Aug 2007 06:26:57 -0700, friddjm@gmail.com wrote:
>
>>We are running MICS with Call Pilot...
>>
>>There are several extensions set to ring for incoming calls along with
>>the switchboard operator extension. After 4 rings, if nobody answers
>>it goes to the voicemail of one of the other extensions and not the
>>general mailbox. If the switchboard is set to ring twice then it will
>>go where it should, but if they are all set to transfer to voicemail
>>after a no answer of 4 rings then the general mailbox gets skipped for
>>one of the other extensions voicemail. Other than setting the other
>>extensions to ring more, how can we make the switchboard extensions
>>take precedence?
>
> Number of rings on other sets must be longer. I usually set 4 rings
> for first and 6 rings for other sets.
>
>
> KenW
Right.Thats' the only way. I have trouble getting customers to believe that
their phones can't think.
TerryS
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