Ring no Answer on as5800?

Ring no Answer on as5800?

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Subject Author Date
Ring no Answer on as5800? Matt 11-09-2004
Posted by Matt on November 9, 2004, 10:32 am
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I have an as5800 with two DS3 lines coming in. All of my lines but two
are working. The phone company in this area is wierd and each 'line' on
the Ds3 is actually a T1. So these 2 lines for 2 areas don't answer.
You call and the modem shows it's C (call in setup) then drops it.. but
you just get continual dead air on the phone. It shows up as 'ring no
answer' which cisco says is:

Ring no answers—Number of times the integrated modem detected ringing
but did not answer the incoming call.

What would cause them to do this? Is this my issue or the phone
companies? These two lines are setup exactly as the other 23 or so T1
lines on this system are setup, and one was installed some time ago, the
other more recently (so there are lines in between them).


Posted by Aaron Leonard on November 9, 2004, 11:26 am
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It's hard to say why you would be getting RNAs ... likely
problems:

- misconfigured signaling between switch and AS5800 (likely with
CAS/R2; not likely with ISDN)

- modems not working right?

If the RNAs are seen on particular T1s rather than on particular
modems, then the former theory would be the more probable explanation.

Aaron

---

~ I have an as5800 with two DS3 lines coming in. All of my lines but two
~ are working. The phone company in this area is wierd and each 'line' on
~ the Ds3 is actually a T1. So these 2 lines for 2 areas don't answer.
~ You call and the modem shows it's C (call in setup) then drops it.. but
~ you just get continual dead air on the phone. It shows up as 'ring no
~ answer' which cisco says is:
~
~ Ring no answers—Number of times the integrated modem detected ringing
~ but did not answer the incoming call.
~
~ What would cause them to do this? Is this my issue or the phone
~ companies? These two lines are setup exactly as the other 23 or so T1
~ lines on this system are setup, and one was installed some time ago, the
~ other more recently (so there are lines in between them).



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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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