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Posted by Giganews on March 20, 2005, 1:43 pm
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I have done this many time. You have to watch the avdap monitor while you
access the message you want to copy. Then you will have to copy it out from
the avdap\msgs directory. Then you will have to convert it from its 24 bit
format to something more useful like a wav file. There are utilities
available for this like Gold Wave.
Good luck
> Hello.
>
> While I am CTO of my medium sized company, I am not a telecom expert
> and apologize in advance if my technical knowledge of our Intertel
> system is "lacking".
>
> My company has the Intertel Axxess System (v8.002) and I believe the
> AVDAP Voice Mail. I have access to configuring the System via the
> Intertel Session Manager which runs DB Studio. I also have network
> access to both the Intertel Box (which is how I connect with DB
> Studio) and the Voice Mail Box.
>
> I have been asked if it possible to retrieve saved messages off of the
> Voice Mail System and store and listen to them via PC, Tape, CD,
> whatever. While I understand that I can record the messages as they
> play back using a Telephone Recording device attached to the phone, I
> am interested in a more sophisticated solution (and simply put, just
> curious).
>
> I was poking around the Voice Mail Box (boy do I hate Windows NT) and
> discovered that in the c:\avdap\db\rcrdings folder exist all the
> saved messages in the system. All of the files are saved with an
> r24 extension.
>
> I copied a few of the files over to my laptop, where I have a program
> called Cool Edit Pro. This program recognizes that the file holds
> raw audio data, but it is unable to determine the sampling rate, the
> bit rate, the compression method, etc.
>
> My question is is there a program out there that will play these
> Intertel proprietary .r24 files? If not does anyone know how these
> files are compressed, with which sampling rate and bit rate? I have
> tried a few but get a lot of static. If I can tell the program how
> to interpret the file I can then play the file properly and save as
> any file type I desire.
>
> Is there any other better way that anyone can think of for getting
> these messages off the system?
>
> Thanks for your answers and input in advance.
>
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