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Posted by SpeedBird on April 23, 2008, 10:00 am
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Hello there,
We have a BCM50 system and use Reporting for Contact Center (v.
2.4.344.1.61). The system works brilliantly but I have found the
format of the Reporting for Contact Center reports and the ipView
software wallboard a little limited for my needs.
I would like to be able to host my own PHP based website using the
data from Contact Centre. I can easily obtain the data used in the
historical reports from the MySQL database, but it is the realtime
reports i am most interested in. I would like some of the data
collated in one place and displayed on a single webpage. I have tried
modifying the existing ASP pages but the realtime data is displayed in
java applets which I have not had much success in manipulating.
Does anyone know an easy way of displaying the realtime data using
PHP? I have tried quite a few Google searches to find a tutorial or
guide to doing this but haven't found anything yet.
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