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Posted by Soren Rathje on February 23, 2005, 10:02 pm
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alexwareing@gmail.com wrote:
> We have a Mitel SX-2000 and Repartee Active Voice OS/2 system, however
> the system was installed years ago and all the techs that knew how to
> configure it have left. At the moment we have a voice menu "Press 1
> for this press 2 for that" etc when a caller phones the system. I have
> worked out how to configure the quick keys etc, what i'm trying to do
> now is re-record the audio. The repartee server has record and play
> commands on it but there is no sound card in the system, so how can i
> record and change the audio commands. I don't know enough about os/2
> to install a sound card. Is there anyway to record the promps using
> the mitel phones, or a way of doing in over the network?
>
> thanks
From memory (stored ~10 years back) you bring up the list of phrases and
insert a new one, choose record and it will ask you to dial a certain
line... it should guide you from there..
Anyway, not sure how far this is from the OS/2 version but...
http://www.activevoice.nl/press/reparteelx/SystemManagementGuide.pdf
/Soren
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