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Posted by arjun on December 18, 2007, 12:25 pm
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Hi,
I am looking for details on how the Cisco SIP phones allow for remote
call control (monitor, barge, etc.) when deployed in conjunction with
the call manager.
I understand that these phones use SIP (not CSTA), but I could not
find any further details on whether they follow the procedures in
remote-cc-05 or any other mechanism.
Note that I am looking for the interface from the PBX to the *phone*,
not from phone to application controller (which could be CSTA, JTAPI,
whatever)
thanks
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