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Posted by Rick Blaine on March 12, 2008, 5:22 am
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>I got a call from our mortgage company the other day. Turns out it was a
>false alarm (payment wasn't due for another 13 days when they called).
>The guy who called me wanted to verify my work phone number. He grouped
>the 10 digits into 5 groups of 2 reading as "Fifty-one, twenty-four,
>twenty-five, etc." That was really hard to follow.
I'll bet he was calling from the UK or one of the former British colonies. For a
while we were getting lots of credit card company calls from Ireland and
Scotland. That's a common way of writing numbers in the UK, but absolutely
horrible from a human factors standpoint.
It never ceases to amaze me how much solid reseach from Bell Labs on human
factors is routinely ignored...
| ![Re: [telecom] Re: Written format of phone numbers](/images/header.jpg)
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