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Posted by jake62 on November 15, 2005, 4:33 pm
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I recently purchased an SMC8013WG. I have it hooked up via Comcast and
I have a
motorola WR850G wireless router connected to the WAN port on
the modem.(':D')
big grin This modem has the wireless function disabled (no card
installed). I am
surfing the. net with this setup and it works fine.
However, comcast seems to
have trouble with it on their end. They
cannot (or maybe will not) set up a user
name and password for an
email account. I have spent days on the phone with
them to no avail.
(':\') I am disgusted. They say the problem is with the
modems
firmware (which is the latest according to SMC), something about a
bad
MAC address. I have accessed the web interface for the modems
settings and given
them all of the info including the WAN IP address
they asked for. All I want to
do is get my email account set up. I am
paying for another dialup just to keep
my email account active until
they make this work.
I know there have been
problems with this modem for comcast in CA but
I need to know if anyone is using
this modem in CA with Comcast as an
ISP and has overcome a similar problem??
In
the mean time they are willing to let me keep surfing the net for
free. I still
want to fix the pro :D
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