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Posted by on October 15, 2005, 7:15 pm
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Hey all -
I'm evaluating IP PBX's for a small site (20 or so users), but
reliability is key (business is almost 100% dependent on the phones
being up). We will be growing in the next year, and possibly with
remote sites. Our vmail needs are simple and we don't need unified
messaging or any type of call center applications (I don't foresee them
in the future either).
I've looked at the Shoretel product, the Nortel BCM, the Avaya IP
Office, the Mitell 3300 series and a Cisco Call Manager. I looked at
CME, but TAC doesn't officially support QSIG on CME and I absolutely
need QSIG capability.
Right now, my favorites are Mitel and Cisco. I've read a lot of
positive newsgroup postings about both, but it seems like upgrades of
CM down the road are a mess. Basically what's important is
functionality, ease of management, and most importantly,
reliability/uptime.
I'm just looking for some peer advice/feedback instead of listening to
my various VARs talk their product up and put down the competition.
Thanks!
B
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Posted by on October 16, 2005, 4:25 pm
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I work for a network integrator that carries both Cisco and ShoreTel.
If are comparing the two for your needs then ShoreTEl is a far better
choise. First of all you mentioned Qsig which ShoreTel does support.
CME is basically dial tone replacement and isn't easy to manage and
upgrades are nasty. You should take another look at ShoreTel for sure.
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Posted by on October 16, 2005, 4:25 pm
If you were Registered and logged in, you could reply and use other advanced thread options
If are comparing the two for your needs then ShoreTEl is a far better
choise. First of all you mentioned Qsig which ShoreTel does support.
CME is basically dial tone replacement and isn't easy to manage and
upgrades are nasty. You should take another look at ShoreTel for sure.
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Posted by on October 16, 2005, 4:35 pm
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(both with Q.SIG) and have been very well satisfied with the product. The
SX200_ICP systems are being used as end nodes, going into small offices
with 50 or less employees and very minimal trunking requirements (no
trunk-to-trunk requirements). The 3300s are going into larger offices and
in locations where we need inter-machine (tandem) trunking.
Mitel's 3300-CXi product might be ideal for your application.
What will you be using the Q.SIG for?
bigbrorpi@gmail.com writes:
>Hey all -
>I'm evaluating IP PBX's for a small site (20 or so users), but
>reliability is key (business is almost 100% dependent on the phones
>being up). We will be growing in the next year, and possibly with
>remote sites. Our vmail needs are simple and we don't need unified
>messaging or any type of call center applications (I don't foresee them
>in the future either).
>I've looked at the Shoretel product, the Nortel BCM, the Avaya IP
>Office, the Mitell 3300 series and a Cisco Call Manager. I looked at
>CME, but TAC doesn't officially support QSIG on CME and I absolutely
>need QSIG capability.
>Right now, my favorites are Mitel and Cisco. I've read a lot of
>positive newsgroup postings about both, but it seems like upgrades of
>CM down the road are a mess. Basically what's important is
>functionality, ease of management, and most importantly,
>reliability/uptime.
>I'm just looking for some peer advice/feedback instead of listening to
>my various VARs talk their product up and put down the competition.
>Thanks!
>B
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Posted by on October 16, 2005, 11:23 am
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Thanks for the comments!
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