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Posted by Fred Atkinson on January 16, 2007, 9:19 am
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Pat,
I just got a call from Jeff Wellemeyer, who is the CTO for
Easy411.
Here is the scoop. They did indeed buy Easy411. There are
different access numbers for the service. When I complained, they
tested it not using the same access number that I used and found it to
be working.
I had escalated it and it landed on Jeff Wellemeyer's
voicemail. He investigated further and found that our access number
to Easy411 is indeed not working.
He says they have not billed for Easy411 service for the last
several months so no one should have been improperly charged for the
service. When I asked him when the service would be restored, he said
that he hoped it would be restored someday later today.
Regards,
Fred Atkinson
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