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Posted by Bill M. on August 24, 2008, 8:55 pm
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wrote:
>All,
>I have been having nearly daily service interruptions with Comcast.
>They've had a technician to my house twice (when the service was
>working), and when I call in for service, they note that they cannot
>see my modem. They have downplayed the downtime. Here is my
>question:
>
>Is there a way to monitor the availablity of service using a program
>running on one of my computers?
>
>Thanks,
>Chris
I had a similar problem in 2005 and I used a program called
PingPlotter to graphically show periods of downtime, as in time and
duration. The next Tech that showed up seemed impressed, but who
knows.
I don't think it helped him find and repair the problem, (he did that
on his own), but it did seem to help him understand that there was
indeed a problem, which is usually the biggest hurdle.
--
Bill
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