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Posted by JustMe on September 23, 2005, 9:46 pm
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> Bruce wrote:
>> Over the past six years, I've had 2 (or 3?, can't remember) RCA modems.
>> All have been rented from @home, attbi, and comcast. None failed, but
>> were changed out to more current models. I now have model DCM245. True,
>> there's not much diagnostics software that come with them, but they've
>> all been rock solid.
>>
>> Speed tests show that on good nights, I am getting 3.7mbps down, and
>> 384kbps up. This is near the max in my area.
>
> The RCA modems from the DCM226 and lower are only DOCSIS 1.0, so anything
> that old should be replaced on Comcast. The DCM235 is the first DOCSIS 1.1
> model.
>
> The most common point of failure on many of the RCA models is the power
> plug. Off-hand I can't recall when they stopped using them, but many of
> the 200's, including the 245, used a Molex-type plug. The jacks were not
> braced enough by the case, and a lot of stress was put on the boards they
> were connected to. It doesn't take much movement to break the connection,
> and cause the modems to go offline.
>
> I had a DCM245 for about four years. It was in an out of the way spot, but
> it was getting to the point that a stiff breeze was enough to wiggle the
> connection, and take it offline. I replaced it with a Motorola SB5100.
>
> --
> Warren H.
>
> ==========
> Disclaimer: My views reflect those of myself, and not my
> employer, my friends, nor (as she often tells me) my wife.
> Any resemblance to the views of anybody living or dead is
> coincidental. No animals were hurt in the writing of this
> response -- unless you count my dog who desperately wants
> to go outside now.
> Your guide to Network Television's Fall Premiers:
> http://www.holzemville.com/television/fall2005.html
>
>
That's pretty much why I had to replace my existing DCM215. I'd had it since
@Home in 1999 and is was restarting 6 times an hour just from me typing at
the keyboard. ISTR the @Home technicians were quite fond of having folks
disconnect the power connector at the back for any little problem. Comcast
techs always asked for a reset using the microswitch in the toothpick hole.
I installed the new modem last Monday but it didn't find the registration
server so I called Comcast. Got a tech in 2 minutes and he forced the
registration from his side and I was up and running in 10 minutes. The tech
mentioned Comcast was moving to 6000kbps service in short order although I'm
still seeing 3800kbps. I haven't had contact with tech support in about a
year but they seem vastly improved. The man I spoke with was competent and
got right to it. No screwing around playing silly games like the script
readers used to do when Comcast took over from ATTBI. They even gave me a
credit for 7 days without asking. All in all. a good experience.
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