Question on getting proper spec cable installed from the pole to the house

Question on getting proper spec cable installed from the pole to the house
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Subject Author Date
Question on getting proper spec cable installed from the pole to the house rogacasa 08-08-2006
Posted by Agent_C on August 8, 2006, 7:08 pm
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wrote:

>Actually I'd definitely bring out a tall glass of ice and offer water or
>soda. Nothing that would get them fired.

Oh, you're no fun at all...

A_C

NMFall 20%
Posted by George Berger on August 8, 2006, 8:35 pm
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> wrote:
>
> >Actually I'd definitely bring out a tall glass of ice and offer water or
> >soda. Nothing that would get them fired.
>
> Oh, you're no fun at all...
>
> A_C

Hey, Guys -

Don't laugh! Here in the Washington DC area (we live in Alexandria) the
techs are damned hard up in 100F weather with Code Red air quality. A
good cold Coke or glass of ice water or iced tea is just the right thing
to do.

Also, if the tech has to go into the attic on these miserable days - - -
- well, that's a b***h of a problem for him, and you need to keep him
hydrated.

Been there, done that, got the T-shirt

George (The Old Fud)

--
I know that you believe that you understood what you think I said, but I am
not sure you realize that what you heard is not what I meant.
-- Robert McCloskey, State Department spokesman (attributed)

Posted by DLR on August 8, 2006, 9:04 pm
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Agent_C wrote:
> wrote:
>
>> Actually I'd definitely bring out a tall glass of ice and offer water or
>> soda. Nothing that would get them fired.
>
> Oh, you're no fun at all...
>
As someone who's around installers all the time, I'm polite, thank them
continuously, plead ignorance when I don't understand or even think they
are wrong. And so far I've had great results in getting them back if
something isn't quite right. Bellsouth, TWC, etc... all will allow the
same tech to go back that day or the next if an issue comes up and they
haven't had to go to fire fighting mode. And not having to start over
with the story is a VERY BIG PLUS.

:)

Posted by Perkowski on August 10, 2006, 12:33 pm
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This is what you do. If you really want to get the cable changed. Go out
there
with a long stick with a sawtooth knife tape to the stick's end. ok?

Then place the knife's edge onto the cable and slowly slide the knife back
and
forth until the cable breaks.

Then go inside your house and get your 13 channel TV set from the closet and
rfun a antenna from the TV up to your roof. You need to do this so you will
still
have channel 8 to watch until Comcast comes out and replaces the cable.

Good luck....It worked for me!

Perkowski




> Hi. I'm getting cable modem service soon. I have rewired my entire
> house with Belden 1694A cable. So all of the cable in my house is now
> RG-6, all the way out to the grounding block outside in the gray cable
> company box.
>
>
>
> What has NOT been upgraded is the cable line coming from the pole to
> the house. I inspected it, and found these numbers on the long main
> section:
>
> BELDEN 9059 DUOBOND PLUS CATV COAX 18AWG 75OHM QE
>
>
>
> Tacked onto this, there is also a shorter (about 6 to 10 feet) section
> of cable with this numbering:
>
> MEDIAONE E83032 F6SSVV-CRD CATV
>
>
>
> As far as I've been told, the stretch of Belden 9059 is NOT RG-6 spec.
> If that is the case, I want a NEW RG-6 cable line from the pole to the
> house.
>
> I can get cable modem service activated entirely through the Comcast
> website, but I think I need to call Comcast and arrange for a service
> tech to come out and replace the cable from the pole to the house.
>
> Right?
>
> What is the right way to do this? Just call? When dealing with
> customer service, what are the right things I need to say to get this
> work done?
>
>
>
> Thanks,
> Roger Carlson
>



Posted by Bill M. on August 10, 2006, 4:47 pm
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On Thu, 10 Aug 2006 16:33:06 GMT, "Perkowski"

>This is what you do. If you really want to get the cable changed. Go out
>there
>with a long stick with a sawtooth knife tape to the stick's end. ok?
>
>Then place the knife's edge onto the cable and slowly slide the knife back
>and
>forth until the cable breaks.

Is that the *best* advice you could come up with? Intentionally
destroying their equipment doesn't seem like a great idea to me.

The signal levels are either good or bad. If good, then no need to
replace a cable. If bad, then they will do what they feel is necessary
to improve the signal. That may mean replacing the cable or it could
mean doing something else. As a customer, why should we care what they
do as long as we get good service in the end?

I didn't read the rest of this thread. I'm only responding to the text
above.


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