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Posted by Don Saklad on September 21, 2006, 4:53 pm
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Have any of you folks gotten calls to your land line telephone?...
you pick up the receiver, a PAUSE and then
a RECORDING "I'm sorry, I must have got a wrong number."
What's the story?... and what's the story behind the story!?...
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Posted by John P. Dearing on September 21, 2006, 9:51 pm
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Don Saklad wrote:
> Have any of you folks gotten calls to your land line telephone?...
> you pick up the receiver, a PAUSE and then
> a RECORDING "I'm sorry, I must have got a wrong number."
>
> What's the story?... and what's the story behind the story!?...
Not completely sure. But there are some companies that use devices
called predictive dialers to place outgoing telemarketing calls. The
software doesn't wait for an agent to finish their call to start dialing
the next call. It uses an algorithm to try and predict when the next
agent should be available and then starts dialing the call *before* an
agent is actually available. It is then betting that an agent will be
available to handle the call if someone answers.
A certain percentage of calls will go to answering machines or
voicemail, so those calls don't get connected to agents either.
Sometimes, the algorithm doesn't get it right and the dialer has a "live
one" ready for a call but no agent available to take the call. Rather
than just hang up, it plays a "Sorry, excuse the call" recording and
hangs up.
My guess is that sometime after that, you probably did get a
telemarketing call, probably hours/days later.
This is my best guess at what you're describing.
John
--
John Dearing
A+, Network+, Server+
To reply, just drop "YOURPANTS" from my addy
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Posted by Rod Dorman on September 22, 2006, 2:40 pm
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> ...
>Sometimes, the algorithm doesn't get it right and the dialer has a "live
>one" ready for a call but no agent available to take the call. Rather
>than just hang up, it plays a "Sorry, excuse the call" recording and
>hangs up.
More often than not it will be a "Please hang on for an important
message from xxx..." especially if its a collection agency.
--
-- Rod --
rodd(at)polylogics(dot)com
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Posted by David Lesher on September 21, 2006, 10:39 pm
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>Have any of you folks gotten calls to your land line telephone?...
>you pick up the receiver, a PAUSE and then
>a RECORDING "I'm sorry, I must have got a wrong number."
>What's the story?... and what's the story behind the story!?...
It's a 20'ish woman's voice, correct? And if you answer silently,
you get the voice only after you talk....
I think that is fax.com or similar scammers trolling for fax answer
tone. I used to get them all the time.
--
A host is a host from coast to coast.................wb8foz@nrk.com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433
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