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Posted by Bob on March 18, 2007, 10:35 am
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There's a few issues....
If you are paying "rent" on this part of the system, then you are likely
paying rent on other parts of the system, which really means it isn't your
system. It's unlikely that whoever you pay this rent to will let you pick
and choose what you'll rent from them, and what you can buy to attach
to"their" system. Then there's the actual issue of hooking it up.... If you
buy this unit, you will need to have someone connect it, and do the
programming. It's likely that if you tell your vendor you don't want to rent
the announcer anymore, that they will remove it. This involves the cabling,
the trunks, and the entries in the system.
You mentioned that you "use this as an auto attendant to assist the
receptionist". This particular device doesn't do anything that could
"assist" the attendant. All it basically does is tell callers that "you're
gonna wait", and maybe "you're still gonna wait". It also could be used for
telling callers that "you dialed the wrong number. Look up the right one,
and try again". (All these things are usually said a little more politely,
but that's what is really being said.
If you have something that truly assists the attendant - "We're busy now,
but if you know who you want to reach....." - that's likely being done by
the voice mail, or some sort of auto attendant box.
>
> WE are presently using an Ineralia MMU2-66RDB Digital Voice Announcer
> and been paying
> $50 month rental for this unit.
>
> We use this as an auto attendant to assist the receptionist.
>
> I see MMU2-63DBR which is a DC powered unit on Ebay that can be
> bought for little more than 1 month rent.
>
> Is there a better solution at a reasonable price or should I pick this
> up from ebay?
>
> Any suggestions or options?
>
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