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Posted by Dan on February 25, 2008, 12:31 am
> Hi; I use an older Gateway Select tha has an internal (dialup) modem that
> is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
> At
> the new location, I have a external Cable Modem that is: Motorola
> Surfboard
> SBV5120 and that one is a dual Modem as it has the telephone hookup that
> uses cable and it works fine. This computer has a Phone tool installed
> that
> can talk through the mike and speakers, fax using either a copyier fax
> machine or the artificial printer mode called "capture fax". This has
> ceased
> to work and I only noticed it yesterday when attempting a fax.
> I have checked the wiring in the back of the computer and it is as before.
> My question is "can an external modem that uses cable operate a phone tool
> that probably was meant only for dial up"? If so, how to install it? It is
> not on the list of
> modems that are in the setup for the Phone Tools, probably because of the
> age of the computer. Any thoughts my friends? Thanks, BW..
>
No, that is a tool specifically using the PHONE part of the modem and not
the DATA.
A cable modem is a data only device, and has no phone portion to dial up
numbers or answer incoming calls.
If you dial up modem still works, you can still use the software with that
modem and just use the cable for internet though.
Just do not set internet explorer or Firefox to DIAL up an internet
connection.
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