Old computer-new modem

Old computer-new modem
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Subject Author Date
Old computer-new modem Bill W... 02-16-2008
Posted by Bill W... on February 16, 2008, 3:10 pm
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Hi; I use an older Gateway Select tha has an internal (dialup) modem that
is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
At
the new location, I have a external Cable Modem that is: Motorola Surfboard
SBV5120 and that one is a dual Modem as it has the telephone hookup that
uses cable and it works fine. This computer has a Phone tool installed that
can talk through the mike and speakers, fax using either a copyier fax
machine or the artificial printer mode called "capture fax". This has ceased
to work and I only noticed it yesterday when attempting a fax.
I have checked the wiring in the back of the computer and it is as before.
My question is "can an external modem that uses cable operate a phone tool
that probably was meant only for dial up"? If so, how to install it? It is
not on the list of
modems that are in the setup for the Phone Tools, probably because of the
age of the computer. Any thoughts my friends? Thanks, BW..


Posted by JB-LSMO on February 17, 2008, 11:26 am
Bill W... wrote:
> Hi; I use an older Gateway Select tha has an internal (dialup) modem that
> is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
> At
> the new location, I have a external Cable Modem that is: Motorola Surfboard
> SBV5120 and that one is a dual Modem as it has the telephone hookup that
> uses cable and it works fine. This computer has a Phone tool installed that
> can talk through the mike and speakers, fax using either a copyier fax
> machine or the artificial printer mode called "capture fax". This has ceased
> to work and I only noticed it yesterday when attempting a fax.
> I have checked the wiring in the back of the computer and it is as before.
> My question is "can an external modem that uses cable operate a phone tool
> that probably was meant only for dial up"? If so, how to install it? It is
> not on the list of
> modems that are in the setup for the Phone Tools, probably because of the
> age of the computer. Any thoughts my friends? Thanks, BW..
>

It's doubtful that the Phone Tool software will work. That software is
probably designed to to "talk" to your old internal modem via a "com
port" interface (COM1, COM2, etc.) Typically, there will be a
configuration interface in the software where you tell it which com port
to use (which would be the same com port that the internal modem is
configured to use). Since cable modems don't utilize a com port, the
software won't work.

IF you have a VoIP account with your cable provider (can't tell for sure
from your post), there may be some software available that can provide
the functionality you are looking for.

Posted by Eric on February 18, 2008, 12:05 am
> Hi; I use an older Gateway Select tha has an internal (dialup) modem that
> is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
> At
> the new location, I have a external Cable Modem that is: Motorola Surfboard
> SBV5120 and that one is a dual Modem as it has the telephone hookup that
> uses cable and it works fine. This computer has a Phone tool installed that
> can talk through the mike and speakers, fax using either a copyier fax
> machine or the artificial printer mode called "capture fax". This has ceased
> to work and I only noticed it yesterday when attempting a fax.
> I have checked the wiring in the back of the computer and it is as before.
> My question is "can an external modem that uses cable operate a phone tool
> that probably was meant only for dial up"? If so, how to install it? It is
> not on the list of
> modems that are in the setup for the Phone Tools, probably because of the
> age of the computer. Any thoughts my friends? Thanks, BW..

As long as you are connecting the PC's phone modem into the cable
modem's voice port (the RJ-11 connector) it will likely work. You may
need to call the cable company and let them know you are connecting a
fax machine. They can reconfigure the modem to operate a little
differently. You may want to lock your fax speed to 9600 baud, but it
shouldn't be necessary. If the telephone modem isn't answering, there
could be some compatibility issues, but it is doubtful.

Posted by Bill W... on February 18, 2008, 3:44 pm
Thanks for your input. After further internet digging, I found a page that
explains pretty much the ddifference between the analog and the VOIP
systems, and, it seems that a piece of equipment called an "ATA" is needed
to read the analog signals and change them to the digital type. Of course
there is no gaurantee that the old computer stuff would even work then, so
my best course now is to give it up.
Thanks again..BW
> > Hi; I use an older Gateway Select tha has an internal (dialup) modem
that
> > is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old
location.
> > At
> > the new location, I have a external Cable Modem that is: Motorola
Surfboard
> > SBV5120 and that one is a dual Modem as it has the telephone hookup that
> > uses cable and it works fine. This computer has a Phone tool installed
that
> > can talk through the mike and speakers, fax using either a copyier fax
> > machine or the artificial printer mode called "capture fax". This has
ceased
> > to work and I only noticed it yesterday when attempting a fax.
> > I have checked the wiring in the back of the computer and it is as
before.
> > My question is "can an external modem that uses cable operate a phone
tool
> > that probably was meant only for dial up"? If so, how to install it? It
is
> > not on the list of
> > modems that are in the setup for the Phone Tools, probably because of
the
> > age of the computer. Any thoughts my friends? Thanks, BW..
>
> As long as you are connecting the PC's phone modem into the cable
> modem's voice port (the RJ-11 connector) it will likely work. You may
> need to call the cable company and let them know you are connecting a
> fax machine. They can reconfigure the modem to operate a little
> differently. You may want to lock your fax speed to 9600 baud, but it
> shouldn't be necessary. If the telephone modem isn't answering, there
> could be some compatibility issues, but it is doubtful.


Posted by Gary on February 20, 2008, 7:28 pm
> Thanks for your input. After further internet digging, I found a page that
> explains pretty much the ddifference between the analog and the VOIP
> systems, and, it seems that a piece of equipment called an "ATA" is needed
> to read the analog signals and change them to the digital type. Of course
> there is no gaurantee that the old computer stuff would even work then, so
> my best course now is to give it up.

You have an ATA. It's your SBV5120. You should be able to fax and make
dial-up calls over it, just by plugging your equipment into it's "phone"
port. The SBV5120 is basically a little telephone central office in your
house.

-Gary



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