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Posted by Mitel Lurker on August 5, 2006, 4:17 pm
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>I have a user forward his cell phone into Option 11C DID exten, when
>his DID exten call forward nio answer to Octel, the caller can't get
>his personal greeting but openm tree greeting. If call his DID
>directly, it working fine. I tried on the other Nortel PBX with Octel
>and it working no problem, is it soemthing need to setup either PBX or
>Octel?
Try building a type 34 transfer mailbox with the same last digits as the
cell phone and see what happens. Set the type 34 to transfer to the guy's
regular DID mailbox number.
Alternately, try setting the guy's DID extn to CFA (immediately) to voice
mail rather than BZ/NA and see what happens.
Methinks there's something happening here with the inbound callerID and
what's being presented to the Octel.
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