Nortel extension question

Nortel extension question
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Subject Author Date
Nortel extension question Nick 04-18-2007
Posted by Nick on April 18, 2007, 1:23 pm
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Hi everyone,

just to state the obvious first: I am not a phone tech, but I am the guy in
charge of making sure all the machines keep working in our office.

Basically I am trying to figure out if this is something easily done or if I
have to get a guy in.

I know how to program mailboxes and stuff with the CallPilot system, what I
would like to know is how to change the extension of the actual phone
itself. The problem is that phones have been added over time and now the
codes don't follow any logical progression anymore.

I want to set up one room to be 20x, the next 21x, etc..

Can I do it? Could someone tell me how or point me in the right direction?

Thanks,

Nick



Pure Networks
Posted by David Hartung on April 18, 2007, 9:43 pm
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Nick wrote:
> Hi everyone,
>
> just to state the obvious first: I am not a phone tech, but I am the guy in
> charge of making sure all the machines keep working in our office.
>
> Basically I am trying to figure out if this is something easily done or if I
> have to get a guy in.
>
> I know how to program mailboxes and stuff with the CallPilot system, what I
> would like to know is how to change the extension of the actual phone
> itself. The problem is that phones have been added over time and now the
> codes don't follow any logical progression anymore.
>
> I want to set up one room to be 20x, the next 21x, etc..
>
> Can I do it? Could someone tell me how or point me in the right direction?

Which Nortel system do you have?

Option XX?

Norstar?

BCM?

Posted by Nick on April 19, 2007, 10:50 am
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>
> Which Nortel system do you have?
>
> Option XX?
>
> Norstar?
>
> BCM?

Norstar. Most of the phones are T7208.



Posted by David Hartung on April 19, 2007, 2:57 pm
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Nick wrote:
>
>> Which Nortel system do you have?
>>
>> Option XX?
>>
>> Norstar?
>>
>> BCM?
>
> Norstar. Most of the phones are T7208.

If you know how to move around the Norstar programing, under "system features"
there is a "change DN" command. it prompts you for the old DN, and then for the
new DN. Once you finish changing DNs, you will need to exit programing, before
making any other changes. You will also have to delete, and recreate the
mailboxes on those extensions you change.

Posted by Terry on April 19, 2007, 7:57 pm
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> Nick wrote:
>>
>>> Which Nortel system do you have?
>>>
>>> Option XX?
>>>
>>> Norstar?
>>>
>>> BCM?
>>
>> Norstar. Most of the phones are T7208.
>
> If you know how to move around the Norstar programing, under "system
> features" there is a "change DN" command. it prompts you for the old DN,
> and then for the new DN. Once you finish changing DNs, you will need to
> exit programing, before making any other changes. You will also have to
> delete, and recreate the mailboxes on those extensions you change.

Whoa ! Are you sure about the mailbox business ?

TerryS



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