Need help. someone racked up charges with international calls.

Need help. someone racked up charges with international calls.

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Subject Author Date
Need help. someone racked up charges with international calls. Ted 03-10-2008
Posted by Ted on March 10, 2008, 10:05 pm
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We have an Avaya system. All the users are set up with the COS as 50 states
only. No Canada, Mexico or other countries. We also have 900, 976, etc
blocked. We also have call forwarding to outside numbers blocked.

We just received a bill for a lot of calls to Venezuela. I can find the
person based on the date and time by reviewing calls in Witness.

My concern how they did it.



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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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