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Posted by David Kaye on August 9, 2006, 7:06 pm
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I have phone book ads in the two directories in San Mateo County. When
they were first distributed in June I began getting phone calls. As of
July 5th or so I haven't gotten any calls from that area code.
Today I drove to South Sfan Francisco, in area code 650, and used a pay
phone to call my own number. If I dial 1-415-271-xxxx (my number) I
get through fine. If I dial 415-271-xxxx (wthout the 1) I do *not* get
the "You must first dial 1", but instead I get the "The number you have
reached is not in service at this time". I think this is at the crux
of the problem.
Can anybody shed any light on this? Does anybody here know someone at
AT&T/SBC who can see to it that the "You must first dial 1" recording
is restored the way it should be?
I'm spending $2,000 on phone book ads this year and I unless this is
resolved it's money wasted.
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