NEC DS 2000 - no caller id

NEC DS 2000 - no caller id

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Subject Author Date
NEC DS 2000 - no caller id wellbe 04-11-2006
Posted by wellbe on April 11, 2006, 7:22 am
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Our company just bought a new NEC DS2000. It was supposed to have
caller id
on the digital stations. It only gives the id occasionally, like
1 out of 20 calls.

The installer said he'd have to order some daughter boards in order to
fix
it.

Is this common? Why do you have to fix new equipment right out of the
box?
Why do you have to patch equipment with add in boards to make it work
the way it was supposed to work in the first place?

The telco has good equipment locally (SBC, now AT&T), btw.

marc


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Posted by on April 17, 2006, 11:19 am
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the cid should work it just needs to be programmed.
wellbe wrote:
> Our company just bought a new NEC DS2000. It was supposed to have
> caller id
> on the digital stations. It only gives the id occasionally, like
> 1 out of 20 calls.
>
> The installer said he'd have to order some daughter boards in order to
> fix
> it.
>
> Is this common? Why do you have to fix new equipment right out of the
> box?
> Why do you have to patch equipment with add in boards to make it work
> the way it was supposed to work in the first place?
>
> The telco has good equipment locally (SBC, now AT&T), btw.
>
> marc


Posted by wellbe on April 18, 2006, 7:25 am
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Thanks for the response.

The programming was covered pretty thoroughly. The daughter board was
installed yesterday and now it works as advertised.

More coverage on a forum at necnec.com


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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